Bagroom Agent, Ramp Agent, and Deicing Agent

September 23, 2026

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**The open call interviews will be held in-person at the Workforce1 Career Center in Jamaica Queens.

Please review the scheduled interview dates & times below and schedule your interview by using the Calendly link provided at the bottom of this page.

Important: If you do not already have an NYC.gov Workforce1 account, you must create one before you RSVP using this link:

• BAGROOM AGENTS, RAMP DEICING AGENTS, & RAMP AGENTS
Starting Pay: $21.25/hr. (+ $2.40/hr. supplemental pay for each hour worked)

BAGROOM AGENT - JOB DUTIES:
• Lift baggage and cargo weighing up to 70 lbs. when loading and unloading aircraft, carts, and containers.
• Push and pull loaded and empty carts and containers.
• Couple and uncouple carts and cargo container dollies.
• Ascend and descend jetway stairs while carrying baggage.
• Bend, stoop, and crawl to move and stack cargo in aircraft and containers.
• Stand for extended periods during loading and unloading operations.
• Walk continuously while loading and unloading cargo from pallets, containers, carts, and conveyor belts.
• Complete safety checklists for motorized equipment.
• Drive and operate motorized equipment, including tugs and belt loaders.
• Read and interpret aircraft load sheets, baggage tags, and cargo labels.
• Operate a computer to enter and retrieve operational data.
• Count baggage and cargo during operations.
• Connect support equipment to aircraft.
• Use signaling devices to communicate with co-workers and flight crews.
• Follow airport and company operational procedures.
• Perform other duties as assigned.

BAGROOM AGENT - REQUIREMENTS:
• Valid Driver's License.
• Ability to work various shifts, including late night shifts, weekends, and holidays.
• Comfortable working outdoors in all weather conditions.
• Ability to bend, pull, push, crawl, stoop, and lift 50-70 lbs.
• Ability to read, write, speak, and understand English.
• Basic computer skills.
• Ability to stand and walk for extended periods.
• Ability to perform frequent lifting, loading, unloading, and material-handling activities.
• Ability to follow safety procedures and operational guidelines.

DEICING AGENT - JOB DUTIES:
• Perform deicing services on commercial aircraft.
• Inspect aircraft for frost and ice on wings, fuselage, and tail.
• Apply deicing fluids.
• Drive and operate heavy vehicles near aircraft during deicing.
• Work on aerial lifts at heights up to 25 feet or more when deicing aircrafts.
• Track and record usage of deicing fluids.
• Conduct daily quality control checks on equipment and vehicles.
• Use headset/radio for communication with ground and flight crews.
• Follow all safety procedures and company protocols.
• Provide additional operational support as needed.
• Adhere to uniform and attendance standards.

RAMP DEICING AGENT - REQUIREMENTS:
• Valid Driver's License.
• Ability to work various shifts, including late night shifts, weekends, and holidays.
• Comfortable working outdoors in all weather conditions.
• Ability to bend, pull, push, crawl, stoop, and lift 50-70 lbs.
• Experience with heavy vehicle operation preferred but not required.
• Ability to read, write, speak, and understand English.
• Basic computer skills and ability to complete online training.

RAMP AGENT - JOB DUTIES:
• Guide aircraft to and from gates.
• Load, unload, and transport baggage and cargo.
• Operate ground support equipment, including belt loaders, tugs, tow tractors, and related equipment.
• Maintain ramp safety and follow all procedures.
• Communicate with flight crews and ground teams.
• Assist in flight on-time performance.
• Perform physically active tasks such as standing, bending, and lifting.
• Lift and move up to 70 lbs. regularly.
• Navigate jetway stairs while handling baggage.
• Read load sheets, baggage tags, and cargo labels.
• Respond to visual and verbal instructions.
• Work outdoors in varying weather conditions around aircraft and equipment.

RAMP AGENT - REQUIREMENTS:
• Valid Driver's License.
• Ability to work various shifts, including late night shifts, weekends, and holidays.
• Comfortable working outdoors in all weather conditions.
• Ability to bend, pull, push, crawl, stoop, and lift 50-70 lbs.
• Ability to read, write, speak, and understand English.
• Strong communication skills.
• Ability to respond to verbal and visual instructions.
• Ability to navigate jetway stairs while handling baggage and cargo.

*Please use the RSVP link below to schedule your interview.*

Interview Details:
📅 Available Dates: Wednesday, 9/2/26 and Thursday, 9/3/26
🕛 Time: 3:00 PM on 9/2 & 10:00 AM on 9/3
🔗 RSVP Link (address provided here):

*Please arrive 20 minutes early to complete check-in.

We look forward to speaking with you!

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