Diagnostic Supervisor – Veterans Evaluation Services

October 16, 2026

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Job Description:

Supervise, instruct, and support the Diagnostics team, including Diagnostic Cappers, Diagnostic Facility Recruiters, Diagnostic Schedulers, Diagnostic Uploaders, and DX Report Tracking Specialists
Ensure departmental service level requirements and goals are met
Report team metrics regularly and on time
Work with the Department Manager to drive overall productivity
Work with the Department Trainer to ensure employees are properly trained or retrained
Work with the HR Manager to resolve employee relations issues
Support and enforce company policies and procedures
Review and approve employee time records and manage overtime utilization
Interview, select, and onboard new employees

Requirements:

Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience
Candidates without a bachelor’s degree may be considered with a high school diploma or equivalent and 4+ years of directly relevant VES Diagnostics experience
6 months of Diagnostics Scheduling experience desired
Knowledge of medical terminology preferred
Must currently and permanently reside in the Continental US
Only US Citizens or Green Card holders can be considered
Internet speed of 20mbps or higher
Connectivity via Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
Private work area and adequate power source

Benefits:

Company-provided computer equipment
Health insurance coverage
Life and disability insurance
Retirement savings plan
Paid holidays
Paid time off
Short- and long-term incentives
Program-specific awards
Reasonable accommodations during the employment process

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