Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
- Provide advanced clinical inquiry responses (verbal and written) to health related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
- Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few.
- Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events.
- Perform advanced database searches.
- Perform assigned work in accordance with quality assurance measures.
- Respond to medical personnel and clinicians in both verbal and written formats.
Minimum Requirements
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.
- Bachelor's Degree in Nursing and current RN license is required.
- Experience in medical, scientific and public health discipline.
- Clinical knowledge of and experienced in CDC related topics.
- Proficient internet search skills.
- Working knowledge of Microsoft Office and ability to learn and utilize software applications.
- Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills.
- Ability to work independently and communicate effectively.
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks.
Please Note: This position requires the use of your own personal device.
Home Office Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Personal computer or laptop (Chromebooks, tablets, and notebooks are not
allowed) with one of the following operating systems:
Windows: 10 or 11 (Windows 11 is preferred) or
Mac: Big Sur (11.0.1+), Catalina (10.15), or Monterey (12.3)
- Private and secure work area and adequate power source.
- Must currently and permanently reside in the Continental US.
- Must have a smartphone which will be required to log into Maximus systems (not used for work purposes).
- Must have a Web Cam for training and occasional internal meetings.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
32.21
Maximum Salary
$
62.32
RemoteSkills:
Administrative Skills, Centers for Disease Control and Prevention (CDC), Communication Skills, Customer Support/Service, Environmental Health, Ethernet Cable, Government, HIV/AIDS (Acquired Immune Deficiency Syndrome), High School Diploma, Internet Search, Internet Technology, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Online Training, Operating Systems, Presentation/Verbal Skills, Public Health, Quality Metrics, Registered Nurse (RN), Resolve Customer Issues, Smartphones, Software Patches, Statistics, Webcams
Maximus
MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,
Company Size:
5,000 to 9,999 employees
Industry:
Healthcare Services
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Website:
