Role Description

The Executive Operations Manager serves as the operational and administrative right hand to the Chief Product Officer (CPO), ensuring both the CPO and the broader division across Psychometrics, Test Development, Product, User Experience, and Assessment Operations operate effectively. This role combines executive support, division-wide coordination, and operational organization.

• Manage the flow of priorities, information, decisions, meetings, and commitments into and out of the Office of the CPO.
• Keep the CPO organized, prepared, and focused on the highest-value work.
• Ensure commitments and follow-up; coordinate priorities and dependencies across teams.
• Create the operating rhythms that allow the division to function as an integrated organization.

Qualifications

• Bachelor’s degree or equivalent combination of education and relevant experience required.
• Five or more years of relevant experience required, including experience providing high-level support to an executive or senior leader in a fast-paced, cross-functional environment.
• Demonstrated experience managing complex executive calendars, priorities, meeting preparation, logistics, and follow-up.
• Ability to understand and synthesize complex information into concise, accurate, and decision-ready briefings, presentations, summaries, plans, and communications.
• Excellent written and verbal communication skills, including the ability to prepare polished executive-level materials and communicate expectations and follow-up clearly and professionally.
• Strong organizational and time-management skills, with the ability to manage competing priorities, anticipate needs, and meet deadlines in a changing environment.
• Strong attention to detail and commitment to accuracy, consistency, and completeness.
• Analytical and problem-solving skills, including the ability to identify missing information, inconsistencies, risks, dependencies, and opportunities to improve coordination or processes.
• Excellent interpersonal skills, with the confidence and diplomacy to work effectively with executives, senior leaders, employees, and internal and external stakeholders.
• Ability to exercise discretion, professionalism, sound judgment, and appropriate confidentiality in a highly visible role.
• Ability to work independently, navigate ambiguity, adjust to shifting priorities, and determine when matters should be addressed, routed, or escalated.
• Advanced proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams, and demonstrated ability to effectively leverage artificial intelligence (AI) tools and automation to improve productivity, streamline workflows, and enhance the quality and efficiency of work products.

Requirements

• This position may work remotely. NCBE will consider applicants from the following states: FL, IA, IN, MA, MD, ME, MI, MN, NE, NJ, NM, NV, OK, PA, WA, and WI.
• This position may include up to 10% travel.

Benefits

• Competitive salaries
• Comprehensive benefits
• Flexible scheduling
• Professional development opportunities

Company Description

The National Conference of Bar Examiners (NCBE) is a nonprofit organization dedicated to advancing a competent, ethical, and diverse legal profession. We develop and deliver high-quality assessment products, services, and research that support state courts and licensing authorities in evaluating the readiness of aspiring lawyers.

NCBE is committed to fostering a collaborative, mission-driven environment with competitive salaries, comprehensive benefits, flexible scheduling, and professional development opportunities. NCBE’s headquarters is based in Madison, Wisconsin, a dynamic community with exceptional amenities.