Implementation Specialist, Benefits

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<b><strong>About the role</strong></b><br/><br/>This is an exciting opportunity to be a foundational member of Rippling's Benefits Implementation team!<br/><br/>As an Implementation Specialist, Benefits, you will be an implementation partner for brokers and clients. You will be responsible for understanding their technical requirements, building custom insurance plans, and troubleshooting. You will manage an evolving book of business and be the internal go-to for all things related to Benefits. <br/><br/>The Benefits implementation team at Rippling is growing- along with our focus on our Brokers and our BenAdmin product. This role offers a unique opportunity to not only implement partners/clients but also work closely with cross-functional teams to build and scale Rippling's Benefits offering. <br/><br/><b><strong>What you will do </strong></b><br/><br/><ul><li>Become a Rippling Benefits expert - You'll be a go to resource for our brokers/clients within 60 days and a benefits subject matter expert for your Rippling colleagues within 90 days</li><li>Be a trusted implementation partner to our brokers and clients:</li><li><ul><li>You'll need to understand the broker's and/or client's requirements as it relates to insurance</li><li>You'll need to build custom plans within the Rippling environment that meet brokers' or clients' needs. This includes importing enrollment data, reviewing insurance plans and occasionally assisting with deductions issues</li><li>You'll work closely with Implementation and the rest of the Customer Experience organization to ensure the broker and client is set up for success</li></ul></li><li>Partner with our Insurance Ops, Customer Experience and Product teams to evolve our process and product</li><li>Develop and document benefits implementation processes and best practices</li></ul><br/><br/><b><strong>What you will need</strong></b><br/><br/><ul><li>A passion and curiosity for all things related to Benefits</li><li>3+ years of experience either in an Insurance brokerage firm or in the Implementation space- specializing in Benefits</li><li><ul><li>A license in Life, Accident & Health or Sickness (Life Agent) is a plus</li></ul></li><li>Strong project management and organizational skills: high attention to detail with excellent time management skills</li><li>Ability to manage broker and client relationship: strong communication and presentation skills</li><li>Self-starter with a bias towards action, energized by a fast-paced environment and excited to build</li></ul><br/><br/><b><strong>Additional information</strong></b><br/><br/>This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.<br/><br/>A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.<br/><br/>#li-remote #li-hybrid<br/><br/>The pay range for this role is:<br/><br/>71,400 - 113,050 USD per year (US Tier 3)<br/><br/>75,600 - 119,700 USD per year (US Tier 2)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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