Lead SOC/NOC Engineer – Shift Work

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Job Description:

  • Serve as the senior point of escalation for complex security and infrastructure issues across Azure and Microsoft 365 environments
  • Provide technical leadership, mentorship, and guidance to SOC and NOC engineers
  • Own the design, configuration, and maintenance of SIEM, monitoring, and alerting capabilities
  • Build and refine security and infrastructure dashboards, alerts, and monitoring tools
  • Lead incident response for high-severity security events and major infrastructure outages
  • Develop and maintain runbooks, playbooks, procedures, and reporting templates
  • Drive automation and innovation to improve operational efficiency
  • Lead audit, compliance, accreditation, and authority-to-operate (ATO) support activities
  • Partner with client stakeholders, vendors, and third parties to improve security posture and operational maturity
  • Establish and enforce patching, backup and restore, disaster recovery, and change management processes
  • Provide written documentation for operational procedures
  • Lead shift coverage planning and participate in an on-call rotation for continuous 24x7 operational SLAs

Requirements:

  • 7+ years of experience in security operations, network and infrastructure operations, and/or systems engineering
  • Experience operating Microsoft Azure and Microsoft 365 platforms
  • Experience leading or mentoring engineers within a SOC, NOC, or converged operations center
  • Hands-on experience with SIEM configuration and maintenance and SOC/NOC engineering and administration tools
  • Experience managing Azure subscriptions and resources across compute, storage, networking, and identity
  • Ability to lead incident response and resolve malware, phishing, and active vulnerability threats
  • Strong engineering analysis, troubleshooting, and communication skills, including client-facing consulting ability
  • Willingness to serve as senior escalation, participate in on-call rotation, and perform off-hours maintenance
  • CompTIA Security+ certification
  • U.S. citizenship and ability to pass client background checks
  • Willingness to work off-hours shifts covering 24x7x365 SLAs, including 4p–12a Monday–Friday and/or 12-hour weekend and holiday shifts, plus two day shifts per week
  • Willingness to be on call and swap shifts for teammate absences
  • Preferred: SC-200, AZ-500, AZ-104, or CySA+ certifications
  • Preferred: advanced forensics skills
  • Preferred: familiarity with Microsoft Sentinel and Microsoft Defender
  • Preferred: Azure Monitor, Azure Automation, Azure Backup, Azure Security Center, and Azure Update Manager
  • Preferred: ARM, Terraform, PowerShell, and KQL
  • Preferred: security audits, accreditation, and ATO processes
  • Preferred: MSP or 24/7 enterprise operations experience

Benefits:

  • Employee Ownership
  • Continuous Learning: Access to resources, training, and mentorship
  • Inclusive Culture
  • Mission-Driven Work
  • Competitive Salaries
  • Qualified Overtime
  • Paid Time Off (PTO)
  • Flexible Holiday Leave (88 hours per year)
  • Parental Leave
  • Immediate Healthcare: Medical, Dental, Vision, and Life Insurance
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) Retirement Plan (5% match on base compensation, immediate 100% vesting)
  • Tuition Reimbursement & Learning Allowance
  • Referral Bonus Program (up to $5k)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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