Mental Health Management Consultant, LPC/LCSW/LMFT

November 3, 2026

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Job Description:

Provide management consultation enhancing employee wellbeing and workplace effectiveness
Coordinate and deliver virtual critical incident response
Complete management referral intakes according to established guidelines
Assure appropriate placement of management-referred employees
Provide guidance regarding EAP protocols to counselors
Complete daily incoming-queue shifts and meet speed-to-answer service-level requirements
Provide follow-up regarding employee compliance and feedback to supervisors, HR, and managers
Confirm necessary paperwork and signed releases are in place for coordination with providers and HR/managers
Provide limited after-care monitoring to ensure employee safety and treatment continuation
Assess risk and manage member and organizational crises through in-the-moment support, triage, safety planning, and follow-up
Identify and problem-solve barriers or disruptions to care with leadership support
Act as a subject matter expert on customer benefits ecosystems and programs
Provide appropriate member referrals and support the navigation team
Maintain accurate, complete documentation meeting risk-management and regulatory requirements
Use AI tools thoughtfully, apply human judgment to AI outputs, and build AI fluency

Requirements:

LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience
Independent licensure required
SAP qualified preferred
CEAP certification preferred
Supervisory experience and/or experience working with management and human resource professionals preferred
Crisis management and SUD experience
Familiarity with basic terminology and concepts used in employee assistance/human services programs
EAP experience
Experience delivering and coordinating critical incident response required
Experience working with diverse populations; bilingual preferred
Knowledge of healthcare settings and community resources
Tech and computer savvy; very comfortable adopting new technologies and platforms and efficient in tech-related tasks
Excellent written and verbal communication skills
Able to go above and beyond, multi-task, and context switch
Must be eligible to work in the U.S.
Must not be actively employed with direct competitors during employment with Spring Health

Benefits:

Competitive total rewards package
Stock options
Benefits
Equal opportunity employment
Reasonable accommodations for qualified individuals with disabilities and disabled veterans

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