Operations Coordinator (Contract to Hire)

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About the position

Our client is a family-run business with a small office environment and a fast-paced warehouse setting. The Operations Coordinator is a hands-on, in-office role supporting day-to-day business functions across office administration, accounting (AP/AR), order entry, marketing support, and warehouse coordination. The role is suited to someone who enjoys handling a variety of tasks and contributing across business areas to help operations run smoothly.

Responsibilities

  • Maintain daily office operations, supplies, and organization.
  • Serve as a point of contact for internal staff and external vendors.
  • Assist with scheduling, coordination, and general administrative tasks.
  • Process accounts payable and receivable transactions.
  • Assist with invoicing, payment tracking, and reconciliations.
  • Support month-end close activities and maintain accurate records.
  • Use Microsoft Dynamics Business Central for financial transactions and reporting.
  • Enter and process customer orders accurately and efficiently in Business Central.
  • Coordinate with customers and internal teams regarding order status and updates.
  • Resolve order discrepancies and help ensure timely fulfillment.
  • Assist with basic marketing initiatives, including email campaigns, social media updates, and content coordination.
  • Help maintain marketing materials and customer communications.
  • Collaborate with warehouse staff on shipping, receiving, and inventory processes.
  • Assist with light warehouse tasks as needed to support operational efficiency.
  • Help coordinate logistics and order fulfillment using Business Central.

Requirements

  • At least 2 years of experience in an administrative, operations, or support role.
  • Strong organizational and multitasking skills.
  • Proficiency in Microsoft Office, including Excel, Outlook, and Word.
  • Excellent communication and problem-solving abilities.
  • Willingness to take initiative and support multiple areas of the business.
  • Ability to work onsite in a fast-paced environment.

Nice-to-haves

  • Exposure to accounts payable/receivable or basic accounting functions.
  • Strongly preferred experience with Microsoft Dynamics Business Central.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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