Policy Typist at Old Republic International Corporation: 100% Remote (KY, OH, WV, MI)

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Title: Policy Typist

Location: United States

Job Description:

CENTRAL TITLE DIVISION

Job Description:

Old Republic Title helps Americans protect their property rights while providing peace of mind for one of the largest investments they'll make.

We are adding a Policy Typist to our team. The successful candidate for this position is capable of reviewing, billing and finalizing lender, owner and other types of final title policies. In addition to being an outstanding keyboarding professional, you will have had exposure and knowledge in the title industry. This is not an entry-level position but does require experience in title policies.

This is a remote position but MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Review closing documents and commitments provided by closing group/agents for completeness and accuracy.
  • Type and/or review all products offered within the department (various types of final policies, replacement policies and servicing policies).
  • Ability to manage work queues and keep policies delivered to customers within client service level agreements.
  • Monitor files for completeness of lien clearance package, recognizing missing items.
  • Monitor files for receipt of funds prior to issuing policy.
  • Handle general internal customer inquiries without assistance in a timely manner as presented through direct email or group managed email box.
  • Resolve problem files in a timely manner or elevate to appropriate manager or risk management.
  • Ability to understand and run various reports for clients to keep flow of orders moving and removing aged open orders.
  • Consistently meet and/or exceed minimum production goals set for the position.
  • Communicate with coworkers, management, clients and others in a courteous and professional manner.
  • Must be personable, positive and a professional representative of the Company.
  • Regular consistent attendance is required.
  • Ability to accept supervision.
  • Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
  • Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
  • Ability to work overtime as requested and approved by supervisor.
  • Perform other duties as assigned by supervisor.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

  • MUST HAVE POLICY TYPIST EXPERIENCE IN KENTUCKY, OHIO, WEST VIRGINIA & MICHIGAN
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Ability to prioritize and handle multiple projects.
  • Strong attention to detail and organizational skills.
  • Proficient in Microsoft Office Suite and Outlook.
  • Strong working knowledge of title information, easements, leases, legal descriptions, vesting issues, legal terminology and documents.

#Li-KT1

Benefits may include:

  • Comprehensive medical, prescriptions, dental and vision plans

  • 401(k) plan with a discretionary company match

  • Shareholder Purchase and Reinvestment Plan

  • Basic life and accidental death and dismemberment insurance premium paid by the company

  • Voluntary supplemental life insurance for employees, spouses and dependent children

  • Fertility and Family Building Benefits

  • Paid Disability benefits

  • Paid time off programs

  • 11 Company paid holidays per year

  • Flexible spending account

  • Health savings account (available to High Deductible Health Plan participants only)

  • Employee Assistance Program

  • Educational Assistance Program

  • Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

  • Title insurance policies and certain escrow services for the employee's primary personal residence at no charge

  • Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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