Description

Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines! As a global company that operates in hundreds of locations around the world - with millions of customers and tens of thousands of employees - we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly.

We're on a path to becoming the best airline in aviation history. Join our Cybersecurity and Digital Risk (CDR) team to help lead the industry in cyber safety, security and resilience. United's CDR team plays a critical role in protecting our operations by enabling secure and resilient systems, managing threats and vulnerabilities, and ensuring swift response and recovery. Our mission is to seamlessly embed cybersecurity and digital risk management into every aspect of our business. We help drive progress and growth through trusted digital solutions, safeguarding assets and empowering our team, all while promoting a cyber-safe and secure environment that supports resilient airline operations.

United offers a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world and help us keep our airline cyber safe? Apply today!

Job Overview and Responsibilities

The Digital Risk and Compliance Principal Analyst is part of a Cybersecurity team that is accountable for ensuring delivery of organizational goals and is responsible for defining, implementing, and enhancing the Digital Risk and Compliance strategy & programs. The Principal Analyst provides ongoing direction and support to ensure compliance targets and business strategies are executed and delivered in accordance with compliance and regulatory requirements, risk appetite, organizational risk practices, and evolving business practices. The Principal Analyst maintains ongoing relationships with Digital Technology, Cybersecurity, and business teams for information sharing, and to identify, evaluate, and implement appropriate solutions to meet cybersecurity and compliance objectives.

• Interpret and apply relevant laws, regulations, policies, and related guidance to implement or enhance processes or programs, and to identify gaps in support of cybersecurity responsibilities
• Identify areas of noncompliance to determine their impact on levels of risk and/or overall effectiveness of the enterprise's cybersecurity program
• With minimal supervision, evaluate information for reliability, validity, and relevance, and utilize the information for cybersecurity reporting, in support of cybersecurity responsibilities
• Perform regulatory compliance and risk assessments to identify and mitigate compliance and cyber risks
• Provide guidance on regulatory expectations, industry norms, and appropriate controls
• Conduct various internal and external audits/assessments such as General Data Protection Regulation, Defense Federal Acquisition Regulation Supplement, Payment Card Industry, Sarbanes-Oxley and conduct reviews of external security and compliance assessments
• Support the development of policies, standards, processes in support of cybersecurity activities, and aligned to company or organizational requirements
• Develops & leads engaging and valuable learning opportunities to the global workforce, that reduce cyber risk for the business
• These programs include, immersive learnings (tabletop exercises, lunch & learns), micro-learnings (email, surveys, media-based communications, etc.), and incentivized training and cyber remediation programs (cyber certifications, reward programs, etc.)
• Ensures program(s) is meeting intended purpose and metrics

• Bachelor's degree required, with preference for Cybersecurity, Information Technology, or related
• At least 5 years of related experience
• Expert knowledge of regulatory/compliance frameworks (i.e., SOX, NIST 800-53, PCI-DSS)
• Proficiency with assessing security and privacy controls based on frameworks, cybersecurity principles, and Software Development Lifecycle
• Compliance and audit experience
• Proficiency with providing remediation guidance to cross-functional teams
• Proficient knowledge of cybersecurity and privacy principles used to manage risks related to the use, processing, storage, and transmission of information or data, and experience identifying and assessing information for compliance with required controls
• Ability to manage business and external partners.
• Ability to work independently and self-motivate.
• Excellent problem solving, critical thinking, interpersonal, collaboration, written and verbal communication skills.
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Master's degree
• Certifications such as CISA, CRISC, CISSP, CISM
• 12 or more years of related experience
• IAM compliance experience
• AI experience related to audit and/or compliance
• Working knowledge of various IT domains, including computer networking concepts and protocols, network security, cryptography, security architecture concepts