Remote Certified Pharmacy Technician – Disease Management (Ohio License Required)

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Position: Certified Pharmacy Technician – Disease Management
Location: Remote (Work From Home – Occasional Travel Required)
Employment Type: Full-Time
Schedule: Monday–Friday | 11:30 AM – 8:00 PM EST
Salary Range: $43,000 – $56,200 per year

About the Role

Humana is seeking a Remote Certified Pharmacy Technician to join the Disease Management team and deliver exceptional support to specialty pharmacy patients. In this role, you will ensure accurate medication documentation, assist new members, and support patient access to life-improving specialty therapies. You will work independently while using sound judgment, strong communication skills, and exceptional customer service to support both patients and clinical team members.

This role is ideal for pharmacy technicians who are detail-oriented, compassionate, and passionate about improving patient outcomes through accurate data entry and dedicated service.

Key Responsibilities

  • Enter and update patient data into the ScriptMed system, including insurance details, medication information, allergies, and clinical notes

  • Provide a positive onboarding experience for new patients joining specialty pharmacy services

  • Collaborate with pharmacy team members to meet operational goals and performance standards

  • Support timely, accurate dispensing and delivery of medications to patients

  • Assist patients with financial assistance programs when needed

  • Maintain patient confidentiality and adhere to HIPAA requirements

  • Perform related administrative and support tasks as assigned

Required Qualifications

  • High school diploma or GED

  • Active national certification: PTCB (CPhT) or ExCPT

  • Active Ohio Board of Pharmacy registration/license

  • Minimum 1 year of customer service experience

  • Strong written and verbal communication skills

Remote Work Requirements

  • High-speed home internet: at least 25 Mbps download / 10 Mbps upload

  • A secure workspace free from ongoing interruptions

  • Ability to maintain HIPAA and patient privacy standards while working remotely

Preferred Qualifications

  • Previous specialty pharmacy experience

  • Bilingual (any language)

  • Ability to work in a fast-paced environment with strong attention to detail

Benefits

Humana offers a comprehensive benefits package designed to support whole-person wellness, including:

  • Medical, dental, and vision insurance

  • 401(k) retirement plan

  • Paid time off and paid company holidays

  • Paid parental and caregiver leave

  • Volunteer time off

  • Short-term and long-term disability

  • Life insurance

  • Additional employee discounts and well-being resources

Additional Details

While this position is remote, occasional travel to company offices may be required for training or business meetings.

If you are a certified pharmacy technician committed to accuracy, patient care, and improving health outcomes, we invite you to apply and join Humanas collaborative and supportive pharmacy team.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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