Remote Outbound Sales Representative

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3022356<br><br><strong>Company Overview:<br><br></strong>ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT<br><br><em>Check out more about life at ADT </em>here.<br><br><ul><li>#WeAreADT </li><li>Unlimited earning potential </li><li>Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)</li><li>Paid Time Off</li><li>Career growth opportunities</li><li>Paid training </li><li>Commissions paid bi-weekly</li><li>Position Summary:</li><li>Outbound Sales Agents work in an automated phone system that makes telephone calls to potential customers who respond to various ADT marketing and partner campaigns. Agents engage with these potential customers, verify each contact meets specified criteria, and transfer the qualified customer to an Inbound Sales Specialist. </li><li>Must reside in one of the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Hampshire, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, or Wyoming. </li><li>Focused verbal communication</li><li>Use pointed rebuttals to overcome objections</li><li>Demonstrate empathy</li><li>Update call status in the phone system</li><li>Maintain availability to engage with potential customers</li><li>Adhere to company compliance and quality standards</li><li>High-speed internet with min 50Mbps download/25Mbps upload speed and access to internet solely by ethernet cord</li><li>Experience:</li><li>High school diploma or GED required </li><li>Sales experience preferred</li><li>Over-the-phone call center experience preferred</li><li>Basic computer skills required </li><li>Must complete and pass a pre-employment drug/background check</li><li>Skills:</li><li>Excellent communication skills</li><li>Independent worker with experience in a commission-based environment </li><li>Self-starter and motivated by personal goal achievement</li><li>Critical Thinking and Problem-Solving abilities </li><li>Strong listening skills used to conduct needs analysis</li><li>Excellent problem-solving and communication skills</li><li>Strong use of business vocabulary</li><li>Strict adherence to team agendas, policies, and guidelines</li><li>Education/Certification:</li><li>High school diploma or GED</li><li>Pay and Benefits Disclosure:</li><li>The pay range for this role is $11.00 an hour, plus commission, and is based on experience and qualifications. Employees will earn a training wage of $11/hr + $250 completion bonus during Week 1 of Training. We offer employees access to healthcare benefits, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off (PTO) among others. Employees accrue up to 120 hours of PTO in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.<br><br></li></ul><strong>The anticipated end date for application submission is 10/14/2026. The role is scheduled to start 11/9/2026.<br><br></strong><em>In the event a position is commission-based, compensation is solely based on the individual’s sales volume. This applies only to commission roles.<br><br></em>Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.<br><br>Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.<br><br><strong><em>ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.</em></strong>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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