[Remote] Product Manager- EBT/SNAP/TANF – REMOTE USA

September 23, 2026

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Note: The job is a remote job and is open to candidates in USA. Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. They are seeking a Product Manager with strong experience in government benefit delivery systems to drive the vision, roadmap, and execution of their public assistance software solutions.ResponsibilitiesDefine and drive the strategic roadmap for human services products, balancing client requirements, federal compliance mandates, and user needsTranslate complex government policies and SME inputs into prioritized user stories, acceptance criteria, and actionable sprint backlogsLead engineering, design, and SME teams to design, build, and deploy high-impact tools for caseworkers and benefit recipientsPartner with state agency leadership, EBT processors, and third-party vendors to ensure seamless system interoperability and integrationComfortable in working with team to create and conduct product/solution demos for potential clientsTrack product performance, user adoption, and system reliability to continuously modernize public assistance deliverySkills4+ years of Product Management experience delivering enterprise or government software solutionsDemonstrated understanding of modern eligibility engines, document management systems, or EBT processing platforms for SNAP, TANF, or WICDirect experience delivering software under state/federal government contractsStrong familiarity with federal compliance frameworks (e.g., FNS regulations, NIST standards, HIPAA/PII handling)Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience)Agile/Scrum environments preferredCompany OverviewCreative Information Technology, Inc. offers a full suite of IT solutions to both commercial and federal government clients. It is a sub-organization of Creative IT India. It was founded in 1996, and is headquartered in Falls Church, Virginia, USA, with a workforce of 201-500 employees. Its website is H1B SponsorshipCreative Information Technology, Inc. has a track record of offering H1B sponsorships, with 4 in 2026, 18 in 2025, 15 in 2024, 12 in 2023, 16 in 2022, 23 in 2021, 32 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To this Job

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