[Remote] Senior Tech Delivery Lead Open Text

October 5, 2026

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Note: The job is a remote job and is open to candidates in USA. Sysco is the global leader in foodservice distribution, and they are seeking a Senior Tech Delivery Lead to oversee delivery and support responsibilities for product or platform teams. This role involves driving technical priorities, collaborating with stakeholders, and ensuring high-quality product delivery.

Responsibilities

Drives technical priorities and owns delivery and support responsibility for one or more product or platform teams
Oversees agile development activities for a product or platform and leads the development of key mechanisms that support agile delivery
Collaborates between interdependent groups to troubleshoot and resolve technical issues and cross-team dependencies
May sometimes provide hands-on assistance with exceptionally complex technical solutions, operating as a senior engineer
Engages with other technical stakeholders (operations, enterprise architecture, etc.) as necessary to manage technical requirements; facilitates estimation of costs and effort of work items
Ensure the engineering and technical considerations are accounted for in team rituals
Ensures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation / planning process to obtain diverse perspectives
Leads the technical design of the products or platforms and ensures that the prescribed architecture, security, development best practices, and agile best practices are adhered to
Reports on detailed progress and issues to team members and business stakeholders
Creates timeline of delivery schedule for work activities
Ensuring that environments and teams are adequately scoped, planned and established matching skills and resources required
Demonstrate independent and creative in approach to problems and issues
Demonstrate ability to assimilate new knowledge and technologies
Own end to end technical solution delivery
Demonstrate ability to gather functional knowledge over functions supported by the platform/products they support and ability to drive workshops designing solutions
Solves escalated issues and directly contributes to problem resolution. Acts as a coach during conflict management and leverages crisis management techniques
Rapidly adapts to new information, changing conditions, or unexpected obstacles. Adjusts project plans based on input from staff and stakeholders
Determines objectives, sets priorities, and delegates work
Ensures project(s) is aligned with strategic vision and subsequent priorities
Responsible and accountable for a portfolio of products, features, components, or solutions in a team leadership role and associated performance metrics
Develops project teams and staffing plans based on consideration of strategic objectives and vision
Support senior leadership and finance business partner on IT business case creation
Considers financial data when making decisions
Directly communicates with a broad range of business and technical stakeholders across the organization
Utilizes advanced knowledge to deliver technical presentations to a variety of audiences including key stakeholders
Synthesizes data and other information to arrive at insights and develop compelling stories for team members and/or stakeholders
Identifies risks and their potential outcomes and implements working solutions
Serves as an industry authority and thought leader internally

Skills

Bachelor's degree in CS or 5-7 years of software development experience, including 1 year in a dev focused leadership role
8+ years of experience in developing and supporting high performance and highly scalable applications in an agile environment, depending on education
Extensive hands-on experience with the underlying technologies of product/platform (programming languages, databases, application integration etc.)
Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniques
Fluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring
Experience and deep knowledge in one of the Digital platforms such as OpenText ECM which includes: OpenText Intelligent Capture, OpenText Core Share, OpenText Content Management (Extended ECM), OpenText Core Digital Asset Management (Core DAM), OpenText Experience Aviator (AI), OpenText Archive Center, OpenText Media Management, OpenText Capture & Intelligent Document Processing (IDP), OpenText Intelligent Viewing
Experience working with cross-functional teams, preferably Finance, Merchandising, Sales and Marketing
Experience and deep knowledge in Artificial Intelligence, AI model development and use of AI in Digital platforms

Company Overview

Sysco sells, markets, and distributes food products to restaurants, hotels, and other hospitality businesses. It was founded in 1969, and is headquartered in Houston, Texas, USA, with a workforce of 10001+ employees. Its website is

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