Remote Support Specialist Full time 3rd shift; includes working every other weekend Pee Dee Cheraw A

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REPORTS TO: House Manager and Supervising Coordinators

Qualifications:

  • High School Diploma or equivalent.
  • Acquire and maintain certification in First Aid, CPR, and CPI (Non-Violent Crisis Intervention). Subject to annual TB test. Valid Driver's license from state of residence and ability to operate motor vehicle for 15 passengers or less.
Job Summary:
As a Remote Support Specialist, you will work under the guidance of the Enabling Technology Manager with a focus of supporting adults where they live, work, and play with their use of assistive/enabling technology. The Remote Support Specialist provides support to individuals and staff of CHESCO Services. Provide technical assistance and customer service remotely, typically via phone, email, or chat, to resolve issues related to hardware, software, and network problems for internal and external supported persons. Provide direct care and training to consumers in community residence according to local, state , and federal guidelines and collects data electronically. Counsels consumers as necessary.

Physical Abilities Include:

Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting (patients with assistance), fingering, writing, reading, driving including nights, counting, work double shifts as necessary, running, and smell.

Physical Requirements Include:

Very heaving lifting with assistance visual acuity must be accurate to write and read small print and record data. A worker is subject to both indoor and outdoor environments and maybe subject to temperature extremes of heat and cold for short time periods. The worker is subject to noise and hazards including the possibility of physical assault, property destruction, and infections. The worker is subject to wear protective clothing to prevent exposure to infection.

Job Duties:
  1. Maintains accountability for all consumers within the assigned setting, and demonstrates knowledge of consumers' actions during that time frame.
  2. Ensures consumers' needs are met through the implementation of goals, behavior management, personal hygiene, oral hygiene, social adjustment, leisure, and special activities.
  3. Ensures consumers' well-being and for reporting and inappropriate or maladaptive behaviors to residents as needed. Implement unit wide and individual behavior management plans consistently.
  4. Performs all DSP paperwork, i.e: daily log, activity schedules, the monthly inventory of consumers' belongings, daily documentation as needed, progress notes, baseline data, behavior reports, requisitions and others as needed. Write up new sheets for the month - body check sheets, daily progress notes, recreational assessment, (by consumer assignment), recreational calendar and activity inventory, etc.
  5. Maintains cleanliness in the unit through supervision of the chores, house cleaning, cooking and laundry as scheduled or needed.
  6. Participates as a member of the interdisciplinary team and other consumer-related meetings as needed. Provides information and assists with evaluation.
  7. Administers medications to residents within CHESCO Services medication administration guidelines.
  8. Make needed copies for direct care paperwork. (Third Shift)
  9. Attends in-service training and staff meetings as required
  10. Transport consumers as needed.
  11. Conducts monthly fire drills on each shift; disaster drills as required.
  12. Provides coverage to other shifts and community programs as needed.
  13. Buys groceries and supplies weekly or as needed. (On Schedule)
  14. Clothing purchases ( second shift; House Manager delegates).
  15. Prepare food and supply inventory. (Third Shift)
  16. Service Provision Log. (Third Shift)
  17. Prepare the chore list. (Third Shift)
  18. Filing.
  19. Performs other duties as identified or assigned.
ESSENTIAL JOB DUTIES
1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17

MARGINAL JOB DUTIES
18,19
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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