Retail Sales Customer Service Representative- Seasonal

October 29, 2026

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Location: Remote

Pay: $15/hr

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today!

What can you expect in a Retail Customer Service Representative Role with TaskUs?

Summary:

We are seeking dedicated Teammates to provide comprehensive customer service, order management, and warranty support to our clients' customers. This role involves communicating through phone and email channels to address a variety of inquiries and resolve customer concerns.

Responsibilities:

Deliver exceptional customer service via phone and email.
Manage customer orders, including processing and tracking.
Provide warranty support and process warranty claims.
Handle inquiries related to orders, products, and services.
Assist customers with navigating the global marketplace.
Support customer groups and address their specific needs.
Resolve production and shipping issues.
Provide website support and troubleshooting.
Handle other customer inquiries, including spam and marketing-related issues.

Requirements:

Must be able to use English at a B1 minimum level and successfully complete the English written and oral assessment.
Must be willing to complete assessments that include a typing test (25 wpm).
Great communication skills, able to express themselves clearly and professionally.
Demonstrate strong abilities to work independently and as a remote team player.
Must be adaptable and flexible, demonstrating abilities to work with process and information changes.
Must be at least 18 years of age.
Must have HSD or equivalent
Sales Experience Highly Preferred

Recommended Qualifications:

Experience with customer service via phone, email, and live chat support is preferred but not required
Experience in customer service, sales, billing and technical support

Pay: $15.00 per hour

Work Location: Remote

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