Scrum Master - Remote

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Mindex is looking for a Scrum Master to support three teams in our Professional Services division. In this role, you'll lead Scrum ceremonies, remove obstacles, and use your project management experience to keep work on track, including scope, timelines, costs, and stakeholder expectations. You'll work closely with team members and technical leads to set priorities, communicate progress, and address challenges before they affect delivery. The ideal candidate is a confident, approachable leader who can bring people together, coach teams through change, and help them take ownership of their work.<br><br><strong>Compensation<br><br></strong><em><strong>$90,000 - $140,000<br><br></strong></em><strong>What You'll Accomplish<br><br></strong><ul><li>Work with three Scrum teams to facilitate all standard Scrum ceremonies, remove impediments, and navigate a scaled agile environment (release planning, quarterly planning)</li><li>Act as a Project Manager to manage each project's scope, timeline, and cost to meet stakeholder satisfaction</li><li>Manage each project's scope, timeline, and cost to meet stakeholder satisfaction</li><li>Distill complex messages and status updates for the consumption of managers, directors, and key stakeholders</li><li>Coach team members in Agile frameworks and SDLC processes. Mentor teams to be self-organizing, self-managing, and self-disciplined in pursuit of continuous improvement</li><li>Build a trusting, open, and safe environment that promotes transparency and innovation where problems can be identified and productively solved</li><li>Champions the Mindex culture, fostering interpersonal relationships in a fun remote environment through team building, games, and learning</li><li>Lead Release Planning and guide quarterly Program Planning</li><li>Partner with technical leads to provide performance feedback, coaching, and professional development to individual scrum team members; may include people management</li><li>Collaborate with all Scrum team members to ensure successful sprint execution through the use of best practices, inspection, and adaptation<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>BS degree in Software Engineering, or related area preferred, or an equivalent combination of education and experience</li><li>2+ years working as a Scrum Master role or equivalent</li><li>Strong analysis, critical-thinking capabilities & problem-solving skills</li><li>Strong focus on exceptional customer service</li><li>Curious in nature and striving to leave things better than they were found</li><li>Highly organized & accurate</li><li>Strong initiative and follow-through skills</li><li>Aptitude and desire to work in a highly collaborative, self-organizing, team environment</li><li>Willingness and ability to provide and accept feedback</li><li>Ability to work independently but ask questions when needed<br><br></li></ul><strong>Licenses & Certifications:<br><br></strong><ul><li> Scrum Master certification and/or Project Management certifications are a plus<br><br></li></ul><strong><strong>Why Join Mindex?<br><br></strong></strong>For more than 30 years, Mindex has helped organizations solve complex business challenges through custom software, cloud, data, and AI solutions. We combine deep technical expertise with a collaborative culture that empowers our employees to innovate, grow, and make a meaningful impact for our clients.<br><br>In our Product division, our teams have built platforms such as SchoolTool, Advanced Analytics, and our Integrations Platform from the ground up, while also supporting solutions like MTSS Edge and ClearTrack that help schools and organizations make smarter, data-driven decisions.<br><br><strong>Benefits<br><br></strong><ul><li>Fully Remote Work Environment</li><li>Flexible Time Off</li><li>Medical, Dental, and Vision Insurance</li><li>401(k) with Company Match</li><li>Company-Paid Life and Disability Insurance</li><li>Professional Development Opportunities<br><br></li></ul><strong>Additional Information<br><br></strong>Applicants must be authorized to work for any employer in the United States. Mindex is unable to sponsor employment visas at this time.<br><br><strong>Physical Requirements/Conditions<br><br></strong><ul><li>Prolonged periods sitting at a desk and working on a computer</li><li>No heavy lifting is expected. Exertion of up to 10 lbs</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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