SDR: In-Office Role with Remote Fridays & Pipeline Growth

November 2, 2026

Other Jobs To Apply

No other job posts for this day.

This position is a minimum of 4 days in office with flexibility for remote work on Fridays.

Staples is business to business. You're what binds us together.

As a Sales Development Representative (SDR), you will connect prospective customers with the right Staples solutions to help their businesses succeed. Working closely with Sales, Marketing, and Operations, you will engage warm leads, qualify opportunities, and help build the pipeline that drives revenue growth. This is an excellent opportunity for an energetic, customer-focused professional looking to grow a successful sales career.

What you'll be doing:

Connect with prospective customers through warm leads generated from inbound calls and marketing campaigns.
Prospect, qualify, and engage potential customers to identify business needs and opportunities.
Guide qualified prospects through the early stages of the sales process.
Process lead lists and manage opportunities through the Staples sales funnel.
Conduct prospect research using LinkedIn and internal databases.
Collaborate with Sales, Marketing, and Operations teams.
Utilize Salesforce and CRM tools to track customer interactions.
Achieve daily, weekly, and monthly SQL conversion goals.
Apply sales techniques to overcome objections.
Monitor sales performance metrics and continuously improve results.

What you bring to the table:

Customer-first mindset.
Strong interpersonal and relationship-building skills.
Excellent verbal and written communication skills.
High motivation and willingness to learn.
Ability to multitask and prioritize work.
Strong organization and time management skills.
Resilience when handling objections.
Adaptability in a fast-paced environment.
Results-oriented mindset.
Positive approach to challenges and growth.

What's needed- Basic Qualifications:

High school diploma or GED.
1+ years of blended customer service and sales experience in a call center environment.

What's needed - Preferred Qualifications:

Bachelor's degree.
Experience selling over the phone.
Experience using Salesforce.com or similar CRM platforms.
Additional customer service and sales experience in a contact center environment.
Interest in building a long-term sales career.

We Offer:

Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary rangerepresentsthe expected compensation for this role at the time of posting. The specificbasepay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity. Some roles may also be eligible for overtime pay,in accordance withfederal and state requirements.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...