Job Description:

• Launch new products
• Decide the best strategies for managing business relationships
• Understand formulary access
• Engage in product promotion within assigned accounts
• Drive sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders
• Identify and implement efficient virtual and in-person engagement strategies
• Develop and implement business and territory call plans and adapt them based on opportunities and insights
• Build rapport and relationships with customers across virtual and face-to-face environments
• Manage call objectives, next steps, documentation and KPIs
• Use Veeva Engage, Zoom, Microsoft Office and other digital tools for customer engagement
• Leverage analytics to develop insights and next-best-action plans
• Engage key customers compliantly to grow business and drive product demand
• Deliver targeted messaging using approved materials
• Provide product and disease-state education to providers
• Work with healthcare professionals and office staff to plan virtual and in-person engagements
• Deploy approved Pfizer resources, including samples, vouchers, co-pay resources and patient education
• Plan and optimize call environments across multiple locations
• Collaborate with Customer-Facing colleagues and Pfizer Connect team members
• Support patient access by providing information on reimbursement, PAP, Pfizer hub programs and co-pay resources
• Present approved terms of sale and contract terms
• Answer on-label questions
• Introduce customers to Pfizer’s Galaxy on-demand portal
• Collaborate with Field Medical, Reimbursement and Key Account Management
• Use triaging protocols and digital applications to connect subject matter experts with customers
• Use calendaring tools, leadership goals and customer insights to address priorities
• Bring customer survey insights to leadership to improve the engagement model

Requirements:

• A Bachelor’s Degree OR an associate’s degree with 8+ years of experience OR a high school diploma (or equivalent) with 10+ years of relevant experience
• Minimum 3 years relevant experience, including professional sales, healthcare professional experience, or business-related experience such as sales, customer service, marketing, finance or HR
• History of marketing, promotional or sales success
• Strong territory management skills
• Outstanding communications skills
• Demonstrated teamwork, leadership ability and accountability
• Valid US driver’s license and driving record compliant with company standards
• Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify hiring
• 3–5 years specialty marketing/promotional/sales experience preferred
• Strong knowledge of disease states, therapeutic areas and products
• Deep knowledge of applicable customers and markets
• Strategic account marketing, promotional, sales and management skills
• Experience developing territory, account and customer plans
• Ability to maintain relationships throughout institutions
• Ability to overcome obstacles to access difficult-to-see healthcare providers and customers
• Ability to cultivate relationships with KOLs and priority customers
• Marketing, promotional, sales, technical and relationship-building skills
• Track record of assessing account needs and providing relevant information and resources
• Business acumen, problem-solving, strategic thinking, data analytics and project management skills
• Planning and prioritization skills
• Ability to engage, influence and support customers throughout marketing, promotional and sales processes
• Excellent communication, interpersonal and leadership skills
• Ability to quickly learn and embrace new ways of working
• Ability to work in a matrix environment and leverage multiple resources
• Track record of leadership, cross-functional leadership, collaboration and effective resource utilization
• Experience with key thought leaders or high-influence customers in large group practices, hospitals or managed care organizations preferred
• Strong organizational and analytical skills
• Ability to analyze sales data and call-reporting software/applications
• Ability to learn and use new technology
• Change agility and adaptability
• Exceptional time management, planning and organizing skills
• Must live in TX (Houston, Sugarland, Cypress)
• Must be authorized to be employed in the U.S. by any employer
• Permanent work authorization in the United States required
• U.S. work visa sponsorship is not available now or in the future

Benefits:

• Additional Sales Incentive bonus
• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility
• Overtime pay during initial new hire sales training while classified as salary non-exempt