Senior OCM Consultant

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role The Senior Organizational Change Management (OCM) Consultant will support the delivery of effective OCM strategies and plans for client engagements. This role involves conducting change impact assessments, developing tailored communication and training materials, and tracking OCM metrics to measure initiative success. The consultant will collaborate closely with client project teams, contribute to proposal development, and assist in maintaining internal OCM tools and methodologies. Additionally, they will support internal change initiatives and participate in knowledge-sharing sessions to contribute to the ongoing maturation of OCM practices within the organization. This position requires strong communication, analytical, and problem-solving skills, along with the ability to work independently and as part of a team, while seeking and incorporating feedback regularly. Are you ready to take on a ground-floor opportunity and make your mark with a brand-new platform with unstoppable growth potential? Kyndryl is seeking a passionate and driven IT/Cloud Consultant to join our team and break out of the hierarchy to rewrite the rules for what comes next. As an IT/Cloud Consultant at Kyndryl, you will be re-energized with a fresh set of challenges, including working on large enterprise, fast-track infrastructure projects. You will have the opportunity to be the standard-bearer in a new organization and industry-leading brand, where you can leverage your unstoppable growth potential and start building what can become your legacy. In this role, you will be at the forefront of strategic decision-making, defining sourcing strategies, and selecting providers that align with our customers’ IT and automation strategies. You will be the trusted advisor, accountable for delivering highly complex, multi-disciplined consulting engagements that provide lasting and measurable value to our esteemed customers. Your expertise in prioritizing use cases, conducting ROI and business case analyses, and seamlessly incorporating security and resiliency into future state designs will shape the foundation for success. You will strategically develop a future state vision and roadmap, revolutionizing the infrastructure and network requirements to meet the ever-evolving needs of both IT and business. You'll be the catalyst for improved performance and productivity, identifying areas where efficiency can be optimized, costs minimized, risks reduced, and performance enhanced. You will capture, prioritize, and analyze technical requirements, both functional and non-functional, ensuring that every aspect of the solution is meticulously crafted to perfection. But it doesn't stop there. Your impact will extend beyond individual projects. As a thought leader, you will shape the evolution of our intellectual capital assets and contribute to the development of practice resources, solidifying our position as industry trailblazers. Join us at Kyndryl and be a part of our unstoppable growth – where every challenge is an opportunity and innovation knows no bounds. Your Future at Kyndryl As an IT/Cloud Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are Responsibilities: Support and lead assigned parts of the implementation of OCM strategies and plans for client engagements. Conduct change impact assessments and develop tailored communication plans. Design and develop tailored communication artifacts. Design and deliver client-specific training programs. Track and analyze OCM metrics to measure the success of client initiatives. Collaborate with client project teams to ensure smooth change implementation. Support the development of OCM proposals and presentations for new client opportunities. Assist in the development and maintenance of internal OCM tools, templates, and methodologies. Contribute to the ongoing maturation of OCM practices within the organization. Support internal change initiatives, such as new system implementations or organizational restructuring. Participate in knowledge-sharing sessions and contribute to the development of OCM best practices. Qualifications: Bachelor's degree in a relevant field (e.g., business, psychology, communications). 4-7 years of experience in OCM or a related field. Strong communication and interpersonal skills. Strong analytical and problem-solving skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work independently and as part of a team. Seeks and incorporates feedback regularly. Experience with project management methodologies. Knowledge of OCM frameworks and methodologies (e.g., Prosci, ADKAR). Optional / Preferred Qualifications: Consulting experience The compensation range for the position in the U.S. is $107,400 to $204,000 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for the following work locations: California:$118,200 to $244,920 Colorado: $107,400 to $204,000 New York City: $128,880 to $244,920 Washington: $118,200 to $224,520 Washington DC:$118,200 to $224,520 This position will be eligible for Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program. Applications will be accepted on a rolling basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address. We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today! Can’t find a suitable job opening? Drop off your CV/Resume Drop off your CV/Resume and a Recruiter will reach out with related career information that match your experience and expertise. Sign up for Job Alerts Create your account and then sign up for job alerts. When new jobs become available that meet your criteria, you’ll be alerted right away! At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you. Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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