Sr Personal Loans Analyst

September 26, 2026

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About the position

The Sr Personal Loans Analyst plays a key role in driving performance across Happen Bank's Personal Loans business, supporting core offer programs like TopUp, Refinance, and Pre-Approved offers alongside emerging growth initiatives. This role partners closely with Product, Marketing, Risk, and Finance to turn data into action, helping the team move faster and smarter on what's working and what's not. You'll help shape how the business grows by translating performance insights into real decisions.

Responsibilities

Support execution of initiatives across core Personal Loans programs, including TopUp, Refi, and Pre-Approved/Prescreen, as well as new growth efforts
Help develop and roll out new offer features and program enhancements, including pricing, fees, eligibility, and customer experience improvements
Partner with Product, Marketing, Risk, and Finance to keep delivery on track against shared goals
Analyze performance data to surface trends, flag issues, and identify opportunities to improve conversion, engagement, and program effectiveness
Build and maintain dashboards and reports that make performance easy to monitor and act on, using AI tools where they help speed up analysis or surface insights faster
Support test-and-learn experimentation by helping design analyses, track results, and translate findings into next steps
Identify opportunities to streamline recurring analyses or reporting workflows, bringing new tools and approaches to the team where useful

Requirements

2+ years of experience in financial services, fintech, consulting, or a related analytical role; bachelor's degree in a related field; or equivalent work experience
Strong analytical skills, with the ability to turn complex data into clear, actionable insights
You've been using AI tools long enough to have real opinions about them, and you bring good judgment about what to trust, what to verify, and when they add value to your work
You collaborate well across teams and adjust your approach based on feedback and context
Clear, concise communicator who can present data and insights in a way that drives decisions
Curious and motivated to learn the unsecured lending ecosystem
Bias toward action, with a strong focus on accuracy and follow-through

Nice-to-haves

Experience with SQL, Python, or similar tools
Prior exposure to lending, credit, or offer/pricing strategy

Benefits

medical, dental and vision plans for employees and their families
401(k) match
health and wellness programs
flexible time off policies for salaried employees
up to 16 weeks paid parental leave

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