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Job Title: Infrastructure Engineer

Company: Amex

Location: Alaska, USA

Hourly Rate: $20-30 per hour. Correlating annual compensation range (based on experience): $73,000 – $110,000 per year, plus bonuses and benefits.

Responsibilities

  • Assess data center model answers to support business processes, communicate business value, and establish innovation strategies.
  • Maintain and upgrade existing virtual infrastructure (ESX, ESXi).
  • Develop scripts in Python and PowerShell to automate infrastructure tasks.
  • Audit new product designs to ensure compliance with AXP standards.
  • Continuously learn new technologies and apply them to current challenges.
  • Identify and qualify opportunities for service improvement.
  • Collaborate with cross‐functional teams to drive project management, system readiness, deployment, and functional testing.
  • Work with global teams to support various infrastructure projects.
  • Contribute to multiple infrastructure initiatives concurrently.
  • Troubleshoot accessibility issues and provide resolutions.
  • Document system designs, procedures, and recommendations.

Qualifications

  • Minimum of 4 years in a related engineering discipline.
  • 2-4 years of experience with VMware vCenter, ESXi.
  • Proven experience configuring and maintaining servers (Cisco, HP, Dell, Intel).
  • Hands‐on experience with firmware/driver upgrades.
  • Strong scripting background in Python and/or PowerShell.
  • Knowledge of SDLC methodologies and best practices.
  • Ability to automate daily infrastructure tasks.
  • Excellent communication and collaboration skills.

Benefits

  • Competitive base salary and performance bonuses.
  • 6% 401(k) company match.
  • Comprehensive medical, dental, vision, supplemental, and disability coverage.
  • Amex Flex – flexible work schedules and hybrid or remote options.
  • 20+ weeks of paid parental leave for all parents.
  • Free wellness and health‐center programs.
  • Professional development and career growth opportunities.

EEO Statement

American Express is an equal‐opportunity employer and encourages applications from people of all backgrounds, regardless of race, color, religious or philosophical beliefs, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. We are committed to fostering an inclusive workplace where everyone is respected and valued.

Note: The role is open for qualified candidates. No application phone or interview Q&A will be provided in this posting.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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