Channel Sales Specialist | Chicago - US Remote

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Vonage Sales Mission

We strive to innovate and enhance our customers' ability to communicate within today's digital, cloud and real-time business environment. Our sales team is composed of highly-motivated, energetic and customer-focused Team Members that expand existing accounts/channels and find new clients for company products and services.

Why this role matters

Our team is growing and looking for Channel Sales Specialist (CSS) to join us! This is a fantastic opportunity to go into an untapped market for Vonage and build a strong book of business. The CSS will be responsible for working with specific Channel Partner and maintaining an eco system channel partner relationships. You will create a pipeline and close your own deals within an assigned geographic territory. Working with minimum supervision, they develop and execute account/territory selling strategies and manage all steps of the customer acquisition process.

What you will do

  • Identify and properly qualify channel partner opportunities. Develop account/ territory selling strategies.
  • Prepare formal proposals and present to decision makers within customer organizations.
  • Manage all steps of the selling process; coordinate complex decision-making in order to overcome objections to closure.
  • Close new business according to targets, objectives, and plans.
  • Support the implementation process by maintaining customer contact, answering service billing questions, and effecting a smooth and successful transition to account management post-implementation.
  • Provides accurate sales forecasts and reports to management in a timely and consistent manner.
  • Other duties as assigned
  • Willing to travel in your assigned territory as needed

What you will bring

  • Eco system of Channel Partner relationships
  • Professional selling experience in high-tech or service related industry
  • Proven track record of consistently exceeding corporate objectives and quotas
  • Strong presentation, communication, organization, and time management skills
  • Possess, or have the ability to obtain expert knowledge of Vonage products, services and policies
  • Self driven, motivated and results oriented

What is in it for you

  • In addition, to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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