Clerical

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Description

There is currently one vacancy located in the PRCS Department.

Number of hours per week will not exceed 28 hours, depending on applicants' availability.

DEFINITION:

Under general supervision, learns to provide and provides paraprofessional technical duties; performs other related duties as required.

Examples of Duties

EXAMPLES OF DUTIES: (include but are not limited to the following)

Under general supervision, performs clerical duties including record maintenance, answering phones and data entry; completes reports, provides public assistance

Provides assistance to other departments, City personnel, and the public; responds to inquiries and provides information regarding various projects, policies and procedures, or other information.

May be exposed to confidential and privileged information during the course of duties, which should be maintained as such.

Establishes positive working relationships with representatives of community organizations, State/local agencies, City management and staff, and the public.

Performs other related duties as required.

Typical Qualifications

PHYSICAL, MENTAL AND ENVIRONMENTAL WORKING CONDITIONS:

Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near vision in reading correspondence, statistical data and using a computer. Acute hearing is required when providing phone and personal service. The need to lift, drag, and push files, paper, and documents weighing up to 25 pounds is also required. In addition, the incumbent may be required to work outdoors and in all weather conditions, including wet, hot, and cold.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

QUALIFICATIONS: (The following are minimal qualifications necessary for entry into the classification.)

Education and/or Experience:

Any combination of education and experience that has provided the knowledge, skills, and abilities necessary for a Clerical. A typical way of obtaining the required qualifications is to possess the equivalent of graduation from high school and the ability to communicate clearly and concisely both orally and in writing; read, interpret and apply related regulations, policies and procedures; use MS Office software.

License/Certificate:

Possession of, or ability to obtain, a valid Class C California driver's license.

Supplemental Information

Selection Process:

Based on a review of the applications received, the candidates appearing to be the most qualified and meeting the City's particular needs will be invited to an interview.

Exam Information: (Dates to be determined.)

Panel Oral Interview: 100%

Employees in this position are at-will, serving at the pleasure of the City and may resign or may be terminated at any time without cause or the right of appeal.

The City of Whittier is an Equal Opportunity Employer.

The provisions of this announcement do not constitute an expressed or implied contract and any provisions contained in this announcement may be modified or revoked without notice.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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