Empowering Businesses. Enabling Success.
At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader—ensuring that every client gets both technology that works and people who care.
With more than two decades of experience and a team of skilled technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don’t just solve technology challenges—we create opportunities for success.
Job Summary:
The Director of Business Applications will lead the strategy, governance, administration, and continuous improvement of Visual Edge IT’s business application portfolio across our corporate environment and MSP and MPS business lines. This is a high-impact opportunity to shape how technology supports the business—from selecting and optimizing platforms to improving processes, driving automation, managing vendors and licensing, and advancing digital transformation.
Reporting to the VP of Information Technology, you’ll serve as a key partner to IT, Executive Leadership, Security, Finance, Operations, and business stakeholders. You’ll balance strategic vision with operational execution, ensuring our application ecosystem delivers measurable business value while remaining secure, resilient, cost-effective, and aligned with evolving business priorities.
Roles and Responsibilities
- Own the strategy, technology roadmap, lifecycle, governance, and operating performance of the organization’s business application portfolio.
- Lead application selection, implementation, enhancement, integration, consolidation, and retirement decisions to ensure the right technologies are supporting the right business needs.
- Manage software spend, licensing, contracts, renewals, hosting, vendor relationships, and support costs to improve cost efficiency across customers and offerings.
- Establish and maintain strong vendor management practices, holding technology partners accountable for performance, service levels, cost, and business outcomes.
- Ensure critical business platforms meet established expectations for availability, security, support, resilience, and recovery.
- Lead the business applications project portfolio, ensuring priorities, scope, schedules, budgets, adoption, and expected business value are clearly defined and effectively managed.
- Partner with business leaders, IT, Security, Finance, and Operations to identify opportunities to improve business processes through automation, integration, and effective use of technology.
- Evaluate opportunities to consolidate platforms, eliminate unnecessary applications, optimize licensing, and simplify the overall application environment.
- Provide strategic direction for application integrations and the connectivity of systems across the organization.
- Lead, develop, and empower the Business Applications team, establishing clear priorities, accountability, and opportunities for professional growth.
- Provide executive-level reporting and recommendations related to application costs, platform availability, project performance, risks, vendor performance, and significant technology decisions.
- Drive continuous improvement across application processes, governance, documentation, support models, and technology utilization.
- Travel occasionally to operational or remote sites as needed.
Required Skills / Experience
- 7+ years of progressive experience in enterprise applications, business systems, IT operations, technology portfolio management, or a related field.
- 3+ years of experience leading teams, vendors, budgets, and complex cross-functional technology initiatives.
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent relevant experience.
- Demonstrated experience managing SaaS and enterprise application portfolios, including licensing, contracts, vendor relationships, lifecycle management, and technology optimization.
- Strong understanding of application security, integrations, platform availability, support, and operational resilience.
- Proven ability to evaluate technology solutions and translate business requirements into effective, scalable application strategies.
- Strong financial management skills, with experience managing technology spend, budgets, licensing, and vendor costs.
- Exceptional executive communication and stakeholder-management skills, with the ability to influence leaders across IT and the broader business.
- Strong project and portfolio management capabilities, including the ability to balance competing priorities, resources, budgets, timelines, adoption, and expected business value.
- Experience leading teams and developing high-performing technology professionals.
- Experience working within a managed services, multi-entity, or similarly complex business environment is preferred.
- Experience with ERP platforms, Microsoft 365, IT service management (ITSM), SaaS management, automation, and organizational change management is preferred.
- ITIL, PMP, Software Asset Management (SAM), Microsoft, or comparable certifications are preferred.
- Ability to work effectively in a remote environment and travel occasionally to operational or remote sites.
- Ability to move or lift equipment weighing up to 25 pounds as needed.
At Visual Edge IT, we are proud to provide:
Work-Life Balance
Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees’ unique needs.
Career Path
We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.
Insurance Benefits
We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.
401(k)
Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee’s contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
