Director of Mortgage Sales- Preferred Partner

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Our Values

THE GOLDEN RULE

Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS

We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM

Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title — and produces a more integrated homebuying experience.

About the opportunity

Homeward is looking for a Director of Mortgage Sales for our Partnerships Team. In this role, you will be responsible for delivering on revenue goals, developing KPIs, and driving productivity of Loan Officers and LO assistants. You will train the team on developing strong relationships with our Real Estate Teams Partners to drive referrals and deliver a stress free customer experience. The ideal candidate will have hands-on experience leading a mortgage relationship based sales team, developing sales leaders and optimizing conversion across the sales funnel.


This position is not eligible for visa sponsorship.

In this role, you will

  • Own forecasted goals for Mortgage Sales Team
  • Coach Loan Officers to build relationship with our Real Estate Teams Partners to win repeat business
  • Drive conversion of leads through building a best-in-class mortgage sales team
  • Refine sales processes to empower our LOs and LOAs in providing the best customer experience while also reaching our revenue targets
  • Build mortgage team aligned with homewards values through recruiting, training and coaching of LOs and LOAs
  • Work cross functionally with internal teams to achieve business goals

What you’ll bring

  • 5+ years of experience building relationship based sales teams in the mortgage industry
  • 5+ years of people management experience, and have ideally managed managers
  • Proven ability to recruit, hire and train LO sales teams in a licensed, regulated environment
  • A track record of building great partner relationships with other parties in the real estate transaction
  • Ability to drive results and achieve metrics based goals (i.e. conversion rate and attach rate goals)
  • An educator’s mindset towards training and building out the best in our mortgage sales team
  • Strong customer focus
  • A team player with the ability to take responsibility to drive things forward even when others may not

Pay and benefits

  • Compensation range: $200,000 - $250,000 + commission
  • Remote-first environment (our Headquarters are in Austin, TX, come visit!)
  • Exciting stock option grant for every full-time employee
  • 401(k) employer contribution match
  • Health and wellness benefits, including medical, dental, vision, and life insurance
  • Twenty days of vacation, five sick days, twelve company holidays, and two floating holidays each year
  • Generous paid parental leave of up to 14 weeks

See more about how Homeward takes care of our team by providing a generous package of benefits here.

About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the home-buying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us.

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell.

We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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