Experienced Critical Power Field Technician – UPS Field Engineer

September 14, 2026

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Job Description:

Provide preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment
Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices
Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure
Respond to emergency service calls and restore customer systems to operational status
Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services
Complete service reports, maintenance documentation, and customer communications
Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery
Mentor junior technicians and support field training efforts
Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements
Support additional field service activities as business and customer needs evolve

Requirements:

Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure
Experience with Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred
Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies
Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation
Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools
Ability to independently troubleshoot and resolve complex electrical and electronic system failures
Strong customer-facing communication skills and ability to explain technical findings, recommendations, and corrective actions to technical and non-technical stakeholders
Commitment to safety, quality workmanship, and professional accountability
Valid driver's license and acceptable driving record
Willingness and ability to travel within the assigned service territory, including overnight and multi-day travel
Ability to meet company vehicle requirements
Ability to pass required pre-employment screenings, including drug screening and background check where applicable
Ability to lift, carry, push, and/or move equipment and materials weighing up to 100 pounds with or without assistance
Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas
Ability to work safely around energized electrical equipment and in mission-critical customer environments
Ability to perform physically demanding work for extended periods while maintaining attention to detail and safety awareness
Ability to manage multiple priorities in fast-paced field environments
Willingness to participate in an on-call rotation and respond to customer emergencies
Ability to obtain and maintain Security Clearance Access to customer facilities
Military backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged

Benefits:

Performance and referral bonuses
Production incentives
Tool/equipment and fuel stipends
Company vehicle
Per diem for qualifying travel
Health insurance
Life insurance
Medical, dental, and vision insurance
Flexible spending accounts
HSA option
Paid time off
Paid vacation
Paid holidays
401(k) with employer match
Tuition reimbursement
Professional development courses and training
Company-provided phone, laptop, or tablet as required
Necessary tools and safety equipment
Family-friendly and innovative culture
Opportunities for growth

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