Manager, Product Design, Growth – Upper Funnel

September 24, 2026

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Job Description:

Define user-centered discovery, activation, and monetization experiences across product journeys, upgrade flows, pricing surfaces, and lifecycle touchpoints
Work from concept to production, delivering UX, visual design, and prototypes
Use behavioral data, funnel metrics, experiment results, and user signals to inform design decisions
Design and lead experiments across acquisition, activation, and expansion funnels
Establish reusable growth patterns in Mural’s design system
Partner with engineers on accurate, high-quality implementation
Directly manage one to three designers through 1:1s, goal-setting, feedback, and career support
Balance individual-contributor design work with people leadership
Mentor designers working on growth-adjacent surfaces
Lead workshops and working sessions on pricing, packaging, onboarding, and upgrade opportunities
Collaborate with product, research, and data science to define success metrics, shape hypotheses, and interpret outcomes
Advocate for user trust as a growth asset
Share growth approaches with design peers through critique and collaboration
Contribute to design excellence where growth and monetization intersect with core product experiences

Requirements:

5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products
8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments
Track record of leading growth, monetization, or conversion-focused design work
Experience designing in-product discovery, onboarding, sign-up, or activation flows
Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics
Exceptional visual and interaction design craft, including spacing, motion, hierarchy, and clarity
Ability to design within systems and understand how decisions cascade across surfaces and journeys
Experience mentoring or leading other designers
Strong communication skills
Comfort working in fast-moving, experiment-driven environments
Curiosity and proactive problem solving, including exploring edge cases and anticipating constraints
Empathy for first-time users and sensitivity to trust, motivation, and cognitive load
Experience with pricing architecture, packaging strategy, or monetization model design is a plus
Experience mapping and designing activation journeys is a plus
Hands-on experience using AI-assisted tools and vibe coding is a plus
Background in organic acquisition or activation funnels at scale is a plus
Familiarity with AI-assisted experiences or contextual intelligence in growth flows is a plus
Experience working with data science teams on experimentation frameworks or causal inference is a plus
Portfolio link required
Legal authorization to work in the country of residence required

Benefits:

Compensation offered based on location, level, job-related knowledge, skills, and experience
Reasonable accommodation for individuals with disabilities during the application/interview process and employment
Opportunity to collaborate using Mural daily
Opportunity to shape how millions of people collaborate

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