Operations Coordinator

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About Us:<br><br>As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!<br><br>If you are seeking to be a part of a family, this is the place for you!<br><br>We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.<br><br>Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.<br><br><strong>We are seeking an Operations Coordinator in Oakley, CA!<br><br></strong><strong>10:30am-7pm<br><br></strong><strong>Weekends required. You will have 2 days off during the week.<br><br></strong><strong>Excel Experience Is Required.<br><br></strong>JOB SUMMARY:<br><br>The Operations Associate/Support is responsible for controlling freight forwarding shipments into and out of the station across various modes of transportation based on customer requests. The primary focus is providing a high-level operations excellence and a quality customer service experience to all customers while maintaining station KPI’s.<br><br>Essential Functions:<br><br><ul><li>Tracking and tracing outbound shipments </li><li>Inspecting outbound freight </li><li>Contracting new carriers as needed and assigning carriers and providing load tenders </li><li>Communicating freight status and any problems to other stations and customers, and updating the system </li><li>Provide customer service </li><li>Able to work overtime and weekend on call rotations. </li><li>Data entry of shipments into transportation management system </li><li>Quoting, costing and invoicing of international shipments, air, ocean and ground </li><li>Domestic air and ground routing (including Canada) </li><li>Contract new carriers </li><li>Negotiate Freight Rates </li><li>Develop collaborative carrier relationships </li><li>Assigning carriers and providing load tenders </li><li>Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers <br><br></li></ul>SKILLS/COMPETENCIES:<br><br><ul><li>Multi-tasking while maintaining precise attention to detail </li><li>Excellent verbal and written communication skills </li><li>Must be able to type 35+ words per minute </li><li>Must be able to work in demanding, high-volume environment, particularly with email and calls </li><li>Precise attention to detail </li><li>Proficient in Microsoft products </li><li>Must be tech savvy <br><br></li></ul><strong>Company Benefits:<br><br></strong><ul><li> Medical</li><li> Dental</li><li> Vision</li><li> 401k + Company Match</li><li> Employee Assistance Program</li><li> Paid Time Off</li><li> Flexible Work Schedules (when possible)</li><li> And more!<br><br></li></ul><strong>Pay Range:<br><br></strong>$23-$25 per hour<br><br> <br><br><ul><li>The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. <br><br></li></ul>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.<br><br>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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