Join our team at Chapel Walk in Greensboro, NC! We're looking for a friendly, motivated Part-Time Leasing Agent with at least 2 years of customer service experience and a passion for helping people. A background in sales is a plus, and previous apartment leasing experience is preferred but not required—we're willing to train the right candidate. If you're organized, outgoing, and enjoy building relationships while providing excellent customer service, we'd love to hear from you. This is a part-time position, and Saturday availability is required.

Work Schedule

• Approximately 28 hours per week
• Three weekdays, 09:00 AM – 05:30 PM (days to be discussed during the hiring process)
• Saturdays: 10:00 AM – 02:00 PM

Position Summary

The Leasing Agent is responsible for managing the full leasing process from initial inquiry through move-in while maintaining exceptional customer service and supporting strong occupancy performance. The ideal candidate is organized, detail-oriented, self-motivated, and capable of handling multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Conduct property tours, respond to inquiries, and convert qualified leads into executed leases
• Present apartments in a compelling and professional manner; uphold high standards on phone and site shops
• Plan and implement leasing and marketing strategies based on market research
• Track, manage, and accurately report leads, traffic, and advertising efforts
• Process applications, screenings, lease signings, move-ins, and renewals according to company standards
• Maintain accurate records, leasing documentation, daily traffic reports, and rent roll
• Ensure compliance with Fair Housing laws and all company policies
• Maintain excellent curb appeal, organized office spaces, market-ready models, and clean community areas
• Coordinate timely make-readies with maintenance and manage inventory control
• Support resident relations, respond promptly to inquiries, and assist with retention efforts
• Ensure rent is received on time; complete daily deposits
• Drive occupancy through consistent leasing efforts and effective marketing
• Work independently while meeting deadlines and property goals

Required Qualifications

• Minimum of 2 years of customer service experience
• Excellent communication, customer service, and problem-solving skills
• Detail-oriented, highly organized, and able to manage multiple tasks independently
• Goal-oriented mindset with strong follow-through
• Availability to work weekends
• Must pass a background check and drug screening

Preferred Qualifications

• Multifamily apartment leasing industry experience
• Comprehensive knowledge of leasing practices, Fair Housing, and resident lifecycle management
• Strong understanding of leasing techniques, sales strategies, and closing methods
• Proficiency with property management software and general office applications

We are an Equal Opportunity Employer and participate in E-Verify.

Job Type: Part-time

Pay: $13.00 - $16.00 per hour

Expected hours: 28.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• On a scale of 1-10 how comfortable are you with navigating different computer software?
• What is your desired rate of pay?

Experience:

• Property leasing: 1 year (Preferred)
• Customer service: 2 years (Required)

Work Location: In person