Remote Case Manager (Personal Injury)

September 17, 2026

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Job Title: Remote Case Manager (Personal Injury) (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1,400 - $2,000 USD/month (depending on experience)
Schedule: 40 hours per week; flexible schedule requiring core overlap during US Central Standard Time / CST business hours, 8:30 AM - 5:00 PM CST, for meetings and client communications.

Job Overview

Our Client is a premier, dedicated personal injury law firm based in Iowa, recognized as a regional leader in advocating for individuals who have suffered life-changing injuries, disabilities, or employment claims. Representing individual plaintiffs rather than corporations, they manage a wide variety of complex litigation matters, including motor vehicle collisions, trucking accidents, medical malpractice, nursing home negligence, traumatic brain injuries, and wrongful death. Operating with compassion, integrity, and personalized client service, they rely on a collaborative legal support team to deliver high-touch representation and legal excellence.

The Role

Our Client is seeking a organized, proactive Remote Case Manager / Personal Injury Paralegal to support attorneys, in-house paralegals, and injured clients through every stage of the legal process. Serving as the primary point of contact and liaison between attorneys and clients, this professional will manage cases from initial intake through litigation, discovery, and trial preparation. This role is ideal for a compassionate, detail-oriented communicator who thrives in cloud-based legal environments and takes pride in guiding clients thoughtfully through complex, multi-year legal proceedings.

Key Responsibilities

Case Management & Document Organization

Manages assigned personal injury matters across all stages of intake, pre-litigation, discovery, and formal court proceedings.
Works closely with clients to gather, organize, and verify essential facts, medical records, loss-of-earnings documentation, and key case files.
Maintains meticulously organized digital case files within cloud-based legal management software, ensuring data integrity and rapid file retrieval.
Tracks judicial timelines, court deadlines, statutes of limitations, and case milestones to maintain steady progress across high-volume dockets.

Third-Party Coordination & Discovery Support

Corresponds regularly with third parties, including insurance adjusters, medical providers, government entities, law enforcement agencies, and expert witnesses to request and retrieve records.
Oversees the exchange of written discovery and document production with opposing legal counsel, including preparing responses and organizing incoming evidence.
Assists attorneys with drafting legal correspondence, court pleadings, discovery responses, and settlement demand packages.

Client Advocacy & Scheduling Operations

Serves as a primary front-line contact for clients, providing warm, empathetic guidance and regular updates on case developments.
Coordinates and schedules client consultations, depositions, mediations, court hearings, and case-related conferences across multiple calendars.
Facilitates seamless collaboration between remote team members, in-house paralegals, and managing attorneys to ensure no client detail is overlooked.

Qualifications, Skills, and Key Competencies

Required Qualifications

Fluent English Mastery: Exceptional written and spoken English communication skills, characterized by executive professionalism, warmth, and strong active listening ability.
Organizational Mastery: Outstanding time management and organizational capabilities to navigate complex, multi-year cases across high-volume caseloads.
Proactive Problem-Solving: Thoughtful, detail-oriented approach with a strong commitment to continuous learning, adaptation, and proactive task execution.
Software & Tech Stack Proficiency: Advanced skills in Microsoft Office (Word, Excel, Outlook calendar/email), Adobe Acrobat Professional, videoconferencing tools (Zoom), and cloud-based file management systems.
Schedule Availability: Full commitment to working 40 hours per week with availability during core US Central business hours (8:30 AM - 5:00 PM CST).
Remote Infrastructure: Dedicated quiet home office setup, computer, webcam, headset, and reliable high-speed internet connection.

Preferred Qualifications

Background as a legal assistant, paralegal, or case manager within a US law firm (personal injury, medical malpractice, or civil litigation experience is a major plus).
Formal legal education, paralegal certification, or law degree.
Direct hands-on experience using legal CRM and case management platforms (e.g., Filevine) and state/federal electronic court filing (e-filing) systems.

Benefits

Competitive Compensation: $1,400 - $2,400 USD/month based on experience and qualification level.
Comprehensive Legal Training: Direct mentorship, comprehensive onboarding, and professional development within a established US law firm.
High-Impact Work: Meaningful opportunity to provide compassionate, life-changing support to individuals navigating complex legal systems.
100% Remote Flexibility: Long-term contractor role offering schedule flexibility alongside stable, predictable remote workflows.

Application Disclaimer: Please Read Before Proceeding

To ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.

Voice/Video Recording is REQUIRED
Your application CANNOT be considered without a voice or video recording. It must be at least 30 seconds long and in English. Submissions in any other language or missing a recording will be automatically disqualified.

Mandatory Knockout Questions
Each application includes knockout questions designed to verify minimum qualifications required by the client. If you answer "NO" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role. Please note that the citizenship question is also a knockout if you answer "YES" as we are only able to hire Latin American talent based in Latin America.

Apply Wisely
To maintain fairness, please apply to no more than three jobs and only if you fully meet the listed qualifications. Applying to roles you don't qualify for will not improve your chances and may affect future applications.

Check Your SPAM Folder
All important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.

We appreciate your interest and look forward to reviewing your application!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...