Sales Development Representative, Staffing

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<p><strong>About Toptal</strong></p><p><br></p><p>Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue <strong>and team members based around the globe</strong>, Toptal is the world’s largest fully remote workforce.</p><p><br></p><p>We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.</p><p><br></p><p><strong>Job Summary:</strong></p><p><br></p><p>As a Sales Development Representative (SDR) on our Staffing team, you will drive business growth by identifying opportunities with target clients. You’ll play a pivotal role in identifying potential customers, generating new business opportunities, and providing support to both customers and our team. You will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team. If you’re a self-motivated individual with a passion for sales, we encourage you to join our team!</p><p>This is a remote position. We do not offer visa sponsorship or assistance. Applicants must be authorized to work in the US at the time of hire. Resumes and communication must be submitted in English.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><em>The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.</em></p><p><br></p><ul><li><strong>Sales:</strong> Understand current and future demand. Enable, educate, and directly support the sales force to best position this practice with Toptal clients and win new business. Lead client conversations, presenting Toptal’s perspective on innovation and experience topics, and ask exploratory questions to better understand client needs.</li><li><strong>Begin the Relationship:</strong> Through lead-generation activities and cold-calling, you will prospect, educate, qualify, and develop sales-ready leads and opportunities from unsigned clients and accounts. You will enthusiastically explain Toptal’s vision, pinpoint opportunities, and generate interest.</li><li><strong>Client and Industry Knowledge:</strong> Clients are at the heart of everything we do. As the first point of contact for future Enterprise and SMB clients, you will be building rapport through strategic outreach and a well-rounded client and industry knowledge. Researching clients and staying informed on industry trends will be key to your success.</li><li><strong>Collaborate with Team Members:</strong> You will collaborate with your team and Staffing Sales Executive to pursue opportunities, recommend appropriate follow-up actions, and schedule qualified meetings. Communicating via Zoom and Slack is critical to maintaining a high level of collaboration and clear communication within the team.</li><li><strong>Growth and Development:</strong> Our team has an aversion to complacency. We are always looking to improve both individually and as a team. Being open to and implementing feedback will be critical success factors in this role and at Toptal. As you become more comfortable in the role, you will help evolve our demand generation strategy and tactics.</li></ul><p><br></p><p><strong>Qualifications and Job Requirements:</strong></p><p><br></p><ul><li>Bachelor’s degree is required.</li><li>1-3 years of experience as an Enterprise SDR within the Staffing industry or related Staffing verticals.</li><li>Knowledgeable. Broad understanding of business challenges encountered by Enterprise clients across key staffing verticals, including Manufacturing, Logistics & Distribution, Industrial, Engineering, Healthcare, E-commerce & Retail, and Skilled Trades.</li><li>Critical thinking. Critically think through the challenges clients face to create new opportunities from unsigned clients and accounts.</li><li>Perseverance. Be relentless and push towards your goal.</li><li>Passion. Enthusiasm and ambition to succeed in this role, as it can be difficult if you hate rejection.</li><li>Curiosity. A desire to understand people, their problems, their companies, and their industries.</li><li>Conscientiousness. We’re not doing a simple SaaS sale, so discussions may get technical. Understanding sophisticated issues and explaining them to clients is important.</li><li>Motivated. Be highly motivated and continuously strive for personal and professional improvement.</li><li>Resourceful. Think about target accounts as your own business - we want self-starters who are passionate about hunting for new accounts, and who thrive with the freedom and accountability of leading their portion of the business.</li><li>Proactive. Understand our mission and do the work required to drive us to that goal, by following a process and being creative.</li><li>Communication. You must exhibit outstanding written and verbal communication skills. Communication is the lifeblood of both internal and external relationships. Demonstrate excellent communication in all forms, across a wide variety of personality types, roles, and geographies.</li><li>Team. Nothing we do is done in isolation. Success depends on your ability to work as a team both within Toptal and within your client accounts.</li><li>Ownership. Exhibit ownership of accounts, successes, and failures.</li><li>Problem Solver. Life throws in minor challenges beyond the primary problems this role is meant to solve. You must have the ability to take those in stride and persist despite setbacks.</li><li>Prioritization. The nature of this role requires that you understand the priorities and timelines associated with each of your accounts and execute appropriately with those in mind.</li><li>Outstanding written and verbal communication skills.</li><li>Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.</li><li>You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.</li></ul><p><br></p><p><strong>Essential Job Functions</strong></p><p><br></p><ul><li>Regularly and reliably attend scheduled virtual team meetings on camera.</li><li>Work independently with minimal supervision.</li><li>Use all required digital collaboration tools.</li><li>Prioritize and self-manage workflows and deadlines.</li></ul><p><br></p><p><strong>US FLSA Classification: Full-Time/Exempt</strong></p><p><br></p><p><em>This position receives a base salary and is also eligible to earn monthly commissions based on revenue generated from engagements sold. For candidates who meet the qualifications and job requirements listed above, Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></p><p><em>Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.</em></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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