Sales Manager - Trade

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B2B Sales Manager - Trade

Location: Texas preferred, but not required

Compensation: The estimated total compensation for this role ranges from $120,000 to $125,000, consisting of a competitive base salary, a performance-based bonus and equity. Please note: that the base salary portion of this package is location-dependent and may be adjusted based on the cost of labor in your primary work region. We will provide a specific breakdown tailored to your location during the first interview.

The Wayfair Professional B2B Sales Department seeks a talented, entrepreneurial individual with a proven track record and a natural passion for leading and growing people. This role entails the direct supervision of a team of B2B Sales Account Managers, utilizing a hands-on approach to ensure consistent and effective delivery of new business through pre-generated leads and continual growth of established business accounts.

What You'll Do:
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Supervise a team of B2B Sales Account Managers with varying skill levels and business experience.
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Coach Account Managers on strategies for developing new business through pre-generated leads and ensuring the growth of existing accounts by fostering and maintaining strong business relationships.
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Provide extensive coaching, consulting, and performance management through side-by-side observations, quality assurance (call monitoring) reviews, leading team meetings, and conducting regular performance assessments with direct reports.
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Motivate and engage the team to meet or exceed key performance and activity metrics.
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Develop team members into strong self-managers by honing their time management skills and selling techniques.
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Analyze sales trends based on historical data to ensure strong performance and address performance gaps.
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Make recommendations and take corrective action to manage the performance of direct reports, the team, and the B2B program as needed.
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Partner with cross-functional teams to establish feedback loops and address areas of need for commercial office customers in order to drive sales.
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Perform other job-related duties as required.

What You'll Need:
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3-5 years of experience managing people in a professional environment, with a strong preference for management experience within B2B Sales, Account Management, or Customer Care roles in a commission-based environment.
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Experience with the Trade Interior Design market is required.
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Bachelor’s degree (minimum).
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Proven understanding of best business systems, processes, and practices.
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Ability to work independently and collaboratively within a leadership team to plan, organize, set, and achieve priorities.
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Superior interpersonal skills (written, verbal, presentation).
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Ability to establish and maintain effective professional relationships, gain trust, buy-in, and respect with business partners.
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Strong analytical skills, with the ability to use and understand data to measure performance and influence outcomes to achieve objectives

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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