Senior Digital Project Manager

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<strong>The Role<br><br></strong>The ideal candidate is someone who has experience in a digital agency, is well-versed in project management processes, thrives in a fast-paced environment, and relishes taking complete ownership of programs from beginning to end. You will partner with our client services team to ensure exceptional delivery of clients' needs. You will also work closely with our paid, earned & owned media, digital intelligence, and executive leadership teams during every phase of our programs.<br><br>As a Sr. Digital Project Manager, you may manage multiple programs simultaneously or a single, enterprise-level program. Within this environment, you will work with client services and channel teams to set, measure, and achieve goals targeted at delivering high-quality services for clients. The right candidate is ready to multitask across diverse environments and dynamic enough to be able to learn new technologies and adopt new approaches.<br><br>At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.<br><br>We offer:<br><br><br><ul><li>Remote-first culture</li><li>Unlimited PTO</li><li>Extended Holiday break (Winter)</li><li>Flexible schedules</li><li>Work from anywhere options*</li><li>100% paid parental leave</li><li>401(k) matching</li><li>Medical, Dental, Vision, Life, Pet Insurance</li><li>Sponsored life insurance</li><li>Short Term Disability insurance and additional voluntary insurance</li><li>Annual Class Pass credits and more!<br><br><br><br></li></ul>The anticipated annual salary for this role will range from $110,000- $120,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits (listed above).<br><br><br><ul><li>This position may be performed remotely in most states within the US, with some exclusions</li><li>We have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!</li><li>This position is not eligible for immigration sponsorship<br><br><br><br></li></ul>Important Notice: Beware of Job Scams<br><br>Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.<br><br><strong>You Will Be<br><br><br></strong><ul><li>An internal and external point-of-contact for program operations</li><li>Responsible for the operational efficiency of your program</li><li>Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps</li><li>Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership</li><li>Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program's success</li><li>Focused on the details of tasks, deadlines & accuracy of deliverables</li><li>Developing and maintaining detailed program documentation such as timelines and project trackers</li><li>Creating workflows, training teams, and managing project tasks & deliverables using various project management software</li><li>Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes</li><li>A generator and owner of key PMO department initiatives</li><li>The co-owner and partner with client service counterparts for account success </li><li>Mentoring junior-level project managers, as appropriate </li><li>The owner of continuous process improvement for your program(s)<br><br><br><br></li></ul><strong>You Must Have<br><br><br></strong><ul><li>5+ years of project management experience in an interactive agency, managing large-scale, multi-faceted digital programs</li><li>Bachelor’s degree or equivalent experience</li><li>Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification</li><li>Ability to autonomously lead project management for any program type </li><li>Skills required to oversee, train, and mentor jr. level project managers, if applicable</li><li>Advanced abilities in using Asana or similar task management software</li><li>Experience working autonomously and being part of a team</li><li>Proficiency in documenting, tracking, and following up on many simultaneous tasks </li><li>Experience authoring essential project documentation such as project management plans, change, issue and risk logs, and status reports</li><li>Strong understanding of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management </li><li>Ability to develop rapport with, and successfully communicate and collaborate with senior-level clients and team members</li><li>Ability to pinpoint program pain-points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)</li><li>Strong risk management skills & ability to minimize the impact on program success</li><li>Ability to identify the need for, and implementation of complex, cross-channel workflows </li><li>Strong change management skills (preparing and supporting teams, establishing the steps necessary for change, and monitoring post-change activities)</li><li>Experience working with third-party vendors and partner agencies</li><li>Strong skills in leadership, problem-solving, negotiating, influencing, prioritization, decision-making, and conflict resolution <br><br><br><br></li></ul>Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.<br><br>Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.<br><br>This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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