Senior Solution Consultant, Teamwork Foundations + AI

Other Jobs To Apply

No other job posts for this day.

Overview:

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

Your future team

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions; we want to see your ideas in action. We hire great people and then trust them to be great.

Responsibilities:

We're hiring a Senior Solutions Consultant with a Teamwork Foundations + AI focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solutions Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian. Each member of the team is accomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes.

In This Role You Will:

  • Help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.

  • Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas

  • Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers

Compensation:

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

Pay Ranges:

In The Americas, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $159,300 - $207,975

Zone B: $143,370 - $187,178

Zone C: $132,219 - $172,619

Qualifications:

Your Background:

  • 6-8 years of experience within SaaS companies

  • 5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership

  • Demonstrated expertise in Teamwork Foundations, including

    • Experience driving effective team communication and project management with collaboration tools using foundational tools in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo

    • Experience with popular best-in-breed products in the Teamwork / Collaboration space and Atlassian ecosystem that support enterprise-wide collaboration

    • Proven ability to implement and optimize teamwork methodologies and tools that align with organizational goals, and enhance team productivity and cohesion

    • Demonstrated capacity for writing goals, identifying strategies and uncovering metrics within complex organizations

  • Demonstrated expertise in Artificial Intelligence, including

    • Familiarity with Atlassian’s Rovo platform, and ways in which Agents are implemented and deployed

    • Background in large language models (LLMs) for generative content, prompt engineering, and chat-mediated interactions

    • Proven ability to design proof-of-concept solutions to address common business challenges for Enterprise customers

  • You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Other Jobs To Apply

Loan Operations Specialist (WFH/REMOTE) - Hiring Now

**Experienced Freelance Online Chat Operator – Entry-Level Customer Service Representative**

Claims Provider Service Advocate - Remote in TN 2380577 | Brentwood, Tennessee | Remote

reputed company Customer Support Jobs – Remote – College Level 2024 – Job ID- 485 Job ID- 2668

UPS Remote Jobs (Data Entry| Full Time) Work From Home Jobs – Indeed Jobs US

Overnight Warehouse Associate at Amazon(Part-Time,Greenfield)

Home-Based Airline Chat Support Executive

Entry Level - Data Entry Clerks (Student Work From Home)

Work From Home Customer Service Rep

Southwest reputed company $27Hr - reputed company

Video Tutorial Planner at The Woobles: 100% Remote (US)

Apple Jobs From Home, Apple Work From Home Apply For The Best Job ( 3D Graphics )

Warehouse Team Member - Night Shift

Utilization Management RN-PRN – Remote

Sales Director, Costa Coffee Cambridge

Travel and Tourism Assistant (Virtual)

Waiter (Waitress)

Hospice: After-Hours RN Overnight (Full-Time) + \$3000 Sign-On Bonus

Social Media & Marketing Coordinator - Remote Entry Level

Service Advocate - Remote

Chat Support Specialist

Student Franchise Owner | Dorm To Door Student Storage | Handshake

Bilingual Client Experience Specialist (English/Spanish)

Electronics/Computer Technician

Part Time Evening Work From Home Data Entry Job

Entry-Level Power Apps Developer

Product Tester (Work From Home) – Keep Free Products + Weekly Pay

Customer Service Representative Part Time

Virtual Assistant for Real Estate transaction management and client feedback reporting (Remote)

American Airlines Reservation Agent (Remote)

American express remote jobs virtual customer care - VacancyGlobal

Social Media Manager

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

[Hiring] Survey Field Technician @AEI Consultants

Remote Customer Service Representative 50k-60k/Year - Work From Home

Administrative Assistant - Data Entry (Remote)

Remote Entry-Level Customer Support – No Experience Required

amazon flex $15+/ Hour (Sign on Bonus)!

Delivery Driver (Seasonal) Full-Time Part-Time

Talent Acquisition – Non-Technical Hiring (Remote)

Financial Analyst – Sustainability & Carbon Pricing (USA)

Hiring Now - Work from Home - No Experience

DC Warehouse

Warehouse Specialist with 75% Travel

Clinical Appeals RN - Remote (M-F working alternating Saturdays)

Pharmacy Technician - Fully Remote | Up to $70/hr

Customer Care Specialist – Remote, No‑Degree Required – Earn $25‑$35/hr While Building a Career in a Supportive, Growth‑Focused Team at careerzynith

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Virtual Customer Care Chat Professional: Earn $25-$30 per Hour Remotely

Senior Datastage, Netezza Developer, Engineer