Trainee Store Manager

September 24, 2026

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Responsibilities

Motivate and coach the team to deliver excellent customer service
Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
Resourcing/drafting rotas, working within budget
Stock management
Analysing and interpreting sales performance data and reports
Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
Ensure all company standards are implemented and maintained (merchandising, admin)
Support the delivery of KPI s, meeting all company standards
Assist in recruitment and training of the team

Training & Development

You therefore must be flexible to travel and work across the above stores. This is a really exciting opportunity for a successful and ambitious Team Member or Supervisor, looking to progress their career into Store Management. You will undergo first‑class training and development, including holding stores on a planned and ad‑hoc basis with a view to you potentially becoming a Cover Manager at the end of your training, and then potentially on to becoming Store Manager of your own store. You must be fully flexible in terms of travel as you will be working in a number of different stores and you will have previous experience of working in retail or a related sector. You must be able to problem‑solve and think on your feet, alongside being a people person, able to plan and co‑ordinate resources and be passionate about the delivery of exceptional customer service.

Qualifications

A hands‑on leader, with experience in retail or a related industry sector
Have a positive flexible approach with a can‑do attitude
Energy and enthusiasm, with ability to work under pressure in a demanding fast‑paced environment
Have the confidence and ability to motivate, coach and inspire the team
Numerate
Attention to detail
Good communicator
Be methodical, organised and have a structured approach to work
Be fully flexible across the week

Compensation

You will join us on a full‑time, permanent basis and in return will receive an initial competitive salary of £30,500 per annum.

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