Vascular Access Dispatcher

October 23, 2026

Other Jobs To Apply

Job Description:

Interact with and assist the mobile vascular technology team
Relay case information to mobile Vascular Nurses in the field
Work with representatives at regional accounts
Dispatch cases to the technology team and provide customer service to accounts
Assist and direct field nurses so studies are completed in a timely manner
Handle approximately 90–130 calls per day
Assign nurses to the appropriate areas and facilities according to the schedule
Page nurses for STAT, ASAP, and PRIORITY homes
Voice-mail nurses regarding 4-hour and 2-hour STAT turnaround times
Communicate and report problems to the House Supervisor and Field Supervisor
Inform clients about arrival delays and reading delays
Assist nurses with directions, case types, and client information
Cross-train into the Customer Service role
Answer phones within three rings
Assist with overflow client orders
Assign STAT cases within 10 minutes and regular calls within 15 minutes of appearing on screen
Persistently dispatch all calls to technicians by paging twice
Monitor activity in other dispatch areas while focusing on the assigned area

Requirements:

Must reside within 50 miles of the Columbus, OH office at 2550 Corporate Exchange Drive, 43231
Ability to work independently and with a team
Strong customer service skills
Solid verbal, written, and listening communication skills
Solid problem-solving and decision-making ability
Good organizational skills
Ability to execute and prioritize multiple tasks
Professional demeanor and appearance
Must be flexible and adaptable to change
Ability to build relationships and motivate others
Knowledge of customer service strategies
Solid analytical skills
Ability to work independently in a high-volume environment
Knowledge of medical terminology is a plus but not required
High school diploma or GED, or one year of related experience and/or training, or equivalent combination of education and experience

Benefits:

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...