Virtual Clinical Asst

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The role of the scribe is to assist the physician with documentation of the patient's medical record. A scribe explains to the patient what the patient should expect from technician’s work up and from the physician. Scribes completes a detailed patient history which includes past medical history (systemic and ocular), family medical history (systemic and ocular), medication history (systemic and ocular) and the chief complaint (the reason for the visit).

  • The scribe, under the direction of the physician, transcribes the impression and plan, results of tests, prescriptions, and orders.
  • The scribe documents any procedures that may be performed by the physician or ophthalmic medical personnel.
  • The scribe transcribes any consultations or discussions with family members.
  • The scribe does not directly assist with patient care.
  • Attends required staff and educational meetings as requested.
  • Maintains strictest confidentiality.
Skills
  • Electronic Health Records
  • History Taking
  • Ophthalmic Abbreviations
  • Ophthalmic Acronyms
  • Ophthalmic Anatomy
  • Ophthalmic Instruments
  • Ophthalmic Patient Services
  • Ophthalmic Pharmacology
  • Ophthalmic Supplemental Skills
  • Ophthalmic Terminology
  • Accuracy
  • Confidentiality
 Prior Experience
  • Associates Degree minimum / Bachelor’s Degree preferred
  • Relevant: 2-3 year of Retina Scribe experience required
  • Ophthalmic Assistant/Technician, with or without COA/COT: 1 year (preferred)
Ophthalmic Assistant/Technician prior experience required:
  • Screening and technical workups to support provider visit requirements including patient histories, preliminary examinations, and testing in order to facilitate patient flow of 4-6 patients per hour. May include histories, refraction, topography, keratometry, tonometry, pupil testing, visual field testing, OCT, fluorescein angiography, biometry A-Scan/ IOLMaster, fundus and optic nerve photography as well as pachymetry as needed.
  • Specialized and advanced testing support for provider visit requirements, prescribed practice patterns and other provider orders.
  • EMR entry, notes, charting and assist as scribe for physician as required, as well as EMR documentation of all patient communications.
  • Communication with patients regarding appointment scheduling, follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, additional testing and any other matters as directed by Lead Technician or provider.
  • Presentation of informed consent documentation and pre- and post-operative instructions.
  • Instrumentation set up and/or equipment for in-office minor surgery and laser procedures; assists with procedures, cleans exam/treatment rooms, and sterilizes instruments after use.
Knowledge
  • Ophthalmic pre-exam workup, basic and advanced ophthalmic testing including but not limited to demonstrated proficiency in case histories, visual acuity testing, EOM, and pupil testing, keratometry, tonometry, visual field testing, OCT testing, topography, fundus, optic nerve and external photography, biometry A-Scan/IOLMaster, preliminary slit lamp exams with angle grading.
  • Thorough knowledge of eye anatomy, disease, symptoms, surgical procedures, and ocular medications.
  • Understands and utilizes sterile technique and procedures.
  • Understands and follows procedures for surgical and procedural consents, pre- and post-operative instructions.
  • Understanding and analytic capabilities consistent with operational flow analysis and coding and compliance.
  • Knowledge of and facility with electronic medical record (EMR) and practice management (EPM) systems.
  • Excellent interpersonal and organizational skills and demonstrate energetic professional, empathetic and maintain certification.
  • Demonstrates ability to assist providers with 4-6 patient encounters per hour.
  • Excellent interpersonal and organizational skills and demonstrate energetic professional, empathetic demeanor to patients and coworkers.
At PRISM Vision Group, we believe great work deserves great rewards. Here’s what you can expect when you join our team:
  • Competitive Compensation – Base salary, performance bonuses, and regular reviews.
  • Health & Wellness – Comprehensive medical , dental, and vision insurance; and wellness program.
  • Retirement Planning – 401(k) with company match.
  • Generous Time Off – Paid vacation, sick leave, and company holidays.
  • Learning & Development –career growth programs.
  • Other Perks – Commuter benefits, Voluntary Accident and Critical Illness plans, FSA/HSA and Dependent Care FSA. employee discounts, and more.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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