Visa Consultant (Customer Services)

September 24, 2026

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<p><strong>Time zones:</strong><span class="listing-tag" id="time_zones"> SBT (UTC +11)</span>, <span class="listing-tag" id="time_zones"> GMT (UTC +0)</span>, <span class="listing-tag" id="time_zones"> CET (UTC +1)</span>, <span class="listing-tag" id="time_zones"> EET (UTC +2)</span>, <span class="listing-tag" id="time_zones"> MSK (UTC +3)</span>, <span class="listing-tag" id="time_zones"> AST (UTC -4)</span>, <span class="listing-tag" id="time_zones"> FKST (UTC -3)</span>, <span class="listing-tag" id="time_zones"> CEST (UTC +2)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +1)</span>, <span class="listing-tag" id="time_zones"> JST (UTC +9)</span>, <span class="listing-tag" id="time_zones"> CST (UTC +8)</span>, <span class="listing-tag" id="time_zones"> WIB (UTC +7)</span>, <span class="listing-tag" id="time_zones"> MMT (UTC +6:30)</span>, <span class="listing-tag" id="time_zones"> BST (UTC +6)</span>, <span class="listing-tag" id="time_zones"> NPT (UTC +5:45)</span>, <span class="listing-tag" id="time_zones"> IST (UTC +5:30)</span>, <span class="listing-tag" id="time_zones"> UZT (UTC +5)</span>, <span class="listing-tag" id="time_zones"> IRDT (UTC +4:30)</span>, <span class="listing-tag" id="time_zones"> GST (UTC +4)</span></p> <div>Are you an experienced Customer Services specialist with a passion for helping clients navigate complex visa and passport processes? We’re looking for a dedicated professional to join our team on a fully remote basis.</div> <div>You’ll work closely with our business clients, assisting with UK passport applications and visa applications through embassies in London.</p> <p>If you have a proven track record in this field and excellent communication skills, we’d love to hear from you.</p> </div> <div><strong>Key Details:</strong></div> <div>– Position: Visa Consultant / Customer Services</div> <div>– Location: Fully Remote (Applicant does not need to reside in the UK)</div> <div>– Working Hours: UK Business Hours</div> <div>– Mode of Communication: Primarily emails and phone calls</div> <div><strong>Responsibilities:</strong></div> <div>– Liaise with business clients to understand their specific visa and passport requirements.</div> <div>– Guide clients through the UK passport application process and visa applications for various embassies in London.</div> <div>– Prepare and review application documents to ensure accuracy and compliance with requirements.</div> <div>– Maintain up-to-date knowledge of UK visa and passport regulations and embassy protocols.</div> <div>– Respond promptly to client queries via email and phone, offering clear and professional advice.</div> <div>– Track application progress and provide clients with timely updates.</div> <div>– Maintain detailed records of client interactions and application statuses.</p> <p>Note: Full training is provided</p> </div> <div><strong>Requirements:</strong></div> <div>– An attitude to self learn, be a self starter and have a high degree on initiative</p> <p>– Fluent spoken and written English – exceptional communication skills are essential.</p> </div> <div>– Proven experience in visa consulting, immigration services, working in customer services or logistics or a related field.</div> <div>– Ability to work independently and manage multiple client cases simultaneously.</div> <div>– Strong attention to detail and organisational skills.</div> <div>– Proficiency in using email and phone communication tools.</div> <div>– Familiarity with UK passport and visa regulations is a strong advantage.</div> <div>– Reliable internet connection and a quiet, professional environment for phone calls.</div> <div><strong>What We Offer</strong></div> <div>– Fully remote position with flexible working arrangements.</div> <div>– Opportunity to work with an experienced and supportive team.</div> <div>– Competitive remuneration based on experience.</div> <div>If you’re ready to make a difference in our clients’ journeys, we’d love to hear from you.</div> <div>To Apply</div> <div>Please complete our short application form as per the link below. You will need to submit your CV explain why you’re the ideal candidate for this role.</div> <div>We look forward to welcoming you to our team!</div> <div></div>

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