Weekend Towing Dispatcher – Remote

September 24, 2026

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Part-Time | Weekends Only | 8:00 AM – 8:00 PM | Work From Home

We are looking for a dependable, sharp, and customer-focused Weekend Towing Dispatcher to join our team. This is a remote position, allowing you to work from home while coordinating towing and roadside service calls throughout the weekend.

This position is ideal for someone who can stay calm under pressure, communicate well with customers and drivers, and keep multiple tasks moving at the same time.

Schedule

Saturday & Sunday
8:00 AM – 8:00 PM
Remote / Work From Home
Dependability is extremely important. We need someone who will consistently be available and ready to work their scheduled shifts.

What You'll Do

Answer incoming telephone calls & digital dispatches for towing and roadside service calls
Communicate professionally with customers and drivers
Gather accurate information about vehicles, locations, and service needs
Dispatch the appropriate driver and equipment
Monitor calls and driver locations throughout the shift
Coordinate multiple calls and priorities at the same time
Provide customers with updates regarding estimated arrival times
Handle unexpected situations and make quick decisions when circumstances change
Document calls and maintain accurate information in our dispatch system

What We're Looking For Strong geographical and map-reading skills are a must. You should be comfortable reading and interpreting maps, accurately identifying locations, understanding directions, and determining efficient routes for drivers.

You should also be

Extremely dependable and responsible
Comfortable working independently from home
A clear and confident communicator
Friendly and professional with customers
Able to communicate effectively with people from a variety of cultural and language backgrounds, including situations where language barriers may exist
A quick thinker who can make good decisions under pressure
Able to multitask and manage several calls and priorities at once
Comfortable using computers, phones, GPS/mapping applications, and dispatch software
Calm and professional when dealing with frustrated or stressed customers. Especially those who have been involved in accidents or their vehicles have been impounded.
Organized and detail-oriented
Willing to take ownership of a problem and see it through to resolution

Experience Previous towing, roadside assistance, dispatch, transportation, logistics, or customer service experience is a plus, but we are willing to train the right person.

What matters most is that you are dependable, responsible, a good communicator, comfortable with technology, and able to think on your feet.

Important

This position requires someone who understands that weekend coverage is critical to our operation. If you are someone who frequently needs to miss scheduled shifts, this will not be a good fit. If you're dependable, good with people, comfortable making decisions, and can keep a clear head when several things are happening at once, we'd like to hear from you.

Apply today and tell us a little about yourself and why you think you'd be a good fit for our dispatch team.

Job Type: Full-time

Work Location: In person

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1. HOW DO YOU PLAN YOUR DAY?

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