Account Representative, SMB UberEats, SoCal (LA-Based)

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About the role and team

In this role, you will be the engine behind Uber Eats' growth, responsible for bringing the best local and regional small and medium merchants onto our platform. This isn't a typical sales job-it's about navigating the messy reality of cold-calling, handling frequent rejection, and winning over busy business owners who don't always have a script.

Success here requires a mix of grit and resourcefulness. You'll need to thrive in a high-volume, high-stakes environment where you're expected to make 50+ dials a day while maintaining the energy to close deals in person. If you are resilient, energized by ambitious quotas, and ready to take total ownership of your territory, this is where you'll grow.

What you'll do

  • Own and manage a high-volume pipeline of local merchants, using a mix of persistent cold-calling and in-person meetings to sign new partnerships.
  • Navigate tough contract negotiations to establish sustainable economics for both the partner and Uber, ensuring a strong foundation for long-term collaboration.
  • Communicate the value of Uber's products with clarity and conviction, acting as an ambassador to develop trust with skeptical prospects.
  • Collaborate cross-functionally with Operations and Account Management teams to unblock dependencies and ensure a seamless onboarding experience for new partners.
  • Adapt your approach based on shifting market dynamics and daily performance metrics to consistently exceed monthly sales targets.

Basic Qualifications
  • Minimum 1 year of professional experience in sales, account management, or similar client-facing roles.
  • Proven ability to communicate effectively and persuasively via phone, email, and in-person interactions.
  • Experience meeting or exceeding measurable performance targets or quotas.

Preferred Qualifications
  • Experience managing a full sales cycle and using CRM tools like Salesforce.
  • Resilience and a \"roll up your sleeves\" mindset with a high tolerance for cold-calling and rejection.
  • Strong curiosity and critical thinking skills to solve merchant problems on your feet.
  • Background in e-commerce, restaurant, or hospitality commercial environments.

For Los Angeles, CA-based roles: The total annualized on-target earnings (OTE) for this position is USD $88,365 - USD $93,357. The OTE includes a base hourly rate of USD $25.49 per hour - USD $26.93 per hour and an annualized cash variable incentive target range of USD $35,346 - USD $37,343.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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