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Lead Engineer – Southwest Airlines

Salary: $20-30 per hour. Location: Raleigh, USA (Hybrid: required onsite presence at Dallas, TX campus 3 days per week).

U.S. citizenship or current authorization to work in the U.S. required. No visa sponsorship.

Responsibilities

  • Lead repair, modification, and troubleshooting of specialty aircraft, engines, and components of Southwest's all‐Boeing fleet.
  • Collaborate with internal Technical Operations groups and outside vendors, manufacturers, and partners to control damage tolerance requirements, satisfy regulatory requirements, and maintain safety as the top priority.
  • Develop and support in‐service maintenance and change implementation in Southwest's maintenance software.
  • Investigate and resolve escalated reliability issues through studies, root‐cause analysis, and corrective action plans.
  • Act as subject‐matter expert for assigned regions of responsibility and provide information and guidance to team members.
  • Mentor and lead the team, including training new employees.
  • Manage complex, diverse projects to ensure delivery and timeline compliance (e.g., scheduling, technical risk oversight, deliverable monitoring).
  • Oversee risk checks and lead the improvement and implementation of hazard mitigation applications.
  • Facilitate decision making and provide procedural and technical guidance to others.
  • Perform additional duties as assigned by leadership.
  • Evaluate and approve engineering items such as orders, drawings, reports, and part changes.

Qualifications

  • Substantial knowledge of part25 requirements and part121 operations.
  • Professional experience in applying engineering technology principles to the design and manufacture of airline support services.
  • Knowledge of design techniques and principles used in producing precision technical plans, drawings, and models.
  • Strong analytical skills to identify strengths, weaknesses, and evaluate solutions.
  • Ability to synthesize data, convert raw data into insights, and visualize results using data‐analysis packages.
  • Leadership skills and ability to manage and deliver high‐quality results within deadlines.
  • Excellent written and verbal communication in English.
  • Ability to work well in a team, under pressure, and within scheduled timelines.
  • Preferred: knowledge of Maintenix/Mxi or similar maintenance systems.
  • High school diploma or GED required; professional degree is an advantage.

Benefits

  • Duty‐free eligible flight open seat coverage for employees and eligible dependents.
  • 9.3% 401(k) employer match.
  • Profit‐sharing contribution option.
  • Additional benefits offered at Southwest Airlines.

Equal Opportunity Employer

Southwest Airlines is an equal‐opportunity employer. We look for diversity and welcome candidates with varied experiences and backgrounds.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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